Full-Time Customer Care Pro | Growth, Benefits & Training

Leon's Furniture Limited; Dartmouth; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Employee Benefit Package

Profit Sharing

Employee Discounts & Partner Discount

Growth opportunities coast to coast

Continuous education & training

Job summary

Leon's Furniture Limited is seeking a Full Time Customer Care Associate to deliver world-class service to customers across all touchpoints. You will handle daily reports, account maintenance, and timely responses to inquiries while supporting after-sales needs.

Join a Canadian heritage company with strong growth, extensive discount programs, and ongoing product and sales training to help you excel in a busy, customer-first environment.

Qualifications

• Excellent written and verbal communication skills.
• Strong problem solving and analytical abilities.
• Excellent organizational skills.
• Ability to work collaboratively with colleagues.
• Ability to interact professionally with customers.
• Evening and weekend shifts may be required.

Responsibilities

• Complete daily reports, maintain customer accounts, respond promptly to inquiries and assist with after-sales service.
• Help maintain the high standard of customer service excellence that Leon’s has delivered for over a century.
• Collaborate with team members to ensure a positive customer experience across channels.

Skills

Clear communication

Problem solving

Organizational skills

Team collaboration

Customer interaction

Job description

Leon's Furniture Limited is seeking a Full Time Customer Care Associate to deliver world-class service to customers across all touchpoints. You will handle daily reports, account maintenance, and timely responses to inquiries while supporting after-sales needs.

Join a Canadian heritage company with strong growth, extensive discount programs, and ongoing product and sales training to help you excel in a busy, customer-first environment.