Customer Care Pro - Full-Time Service Champion

Leon's Furniture; Eastern Ontario; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Benefits after 3 months

Employee discounts & partner discounts

Growth opportunities across Canada

Ongoing education and training

Job summary

Leon’s Furniture in Cornwall, Ontario is seeking a Customer Care Associate to deliver world-class service. You will handle daily reports, manage customer accounts, respond to inquiries and assist with after-sales service in a collaborative environment.

The position requires clear communication, strong problem-solving and organizational skills, and the ability to work with colleagues and customers, including occasional evenings and weekends. Competitive hourly pay and benefits apply.

Qualifications

• Clear written and verbal communication abilities.
• Strong problem-solving and analytical capabilities.
• Excellent organizational skills and attention to detail.
• Ability to work collaboratively with colleagues and customers.

Responsibilities

• Complete daily reports and maintain customer accounts.
• Respond promptly to customer inquiries and assist after-sales service.
• Maintain a helpful, positive environment and uphold high customer service standards.

Skills

Communication

Problem solving

Organizational skills

Teamwork

Customer interaction

Job description

Leon’s Furniture in Cornwall, Ontario is seeking a Customer Care Associate to deliver world-class service. You will handle daily reports, manage customer accounts, respond to inquiries and assist with after-sales service in a collaborative environment.

The position requires clear communication, strong problem-solving and organizational skills, and the ability to work with colleagues and customers, including occasional evenings and weekends. Competitive hourly pay and benefits apply.