Full-Time Customer Care Associate | Growth & Benefits

Leon's Furniture Limited; Red Deer; Hybrid; CAD 18,000 - 21,000; Full time

Benefits offered by this job

Benefits after 3 months

Employee discounts

Growth opportunities

Training & education

Job summary

Leon’s Furniture Limited in Red Deer, AB is seeking a Customer Care Associate (full-time hourly) to deliver a world-class customer service experience. You will respond to inquiries, maintain customer accounts, and support after-sales service.

Starting rate is $15 per hour; some evenings and weekends shifts are required. Leon’s offers benefits after 3 months, employee discounts, training, and opportunities to grow across coast to coast.

Qualifications

• Ability to communicate clearly, both written and orally
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts are required

Responsibilities

• As a member of our team, you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after-sales service.
• Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Skills

Clear communication

Problem solving

Organizational skills

Teamwork

Customer focus

Professional demeanor

Job description

Leon’s Furniture Limited in Red Deer, AB is seeking a Customer Care Associate (full-time hourly) to deliver a world-class customer service experience. You will respond to inquiries, maintain customer accounts, and support after-sales service.

Starting rate is $15 per hour; some evenings and weekends shifts are required. Leon’s offers benefits after 3 months, employee discounts, training, and opportunities to grow across coast to coast.