Customer Business Manager

TreeHouse Foods; Oro-Medonte; Remote; CAD 70,000 - 100,000; Full time

Job summary

TreeHouse Foods is seeking a full-time Customer Business Manager who will account for customer performance and drive business relationships. The successful candidate will have a strong background in sales and possess excellent analytical and communication skills, while effectively managing customer interactions and maximizing profitability.

Benefits

Competitive compensation and benefits program with no waiting period

RRSP program with a 3% employer match

Comprehensive paid time off opportunities

Paid training and tuition reimbursement

Wellness and employee assistance programs

Qualifications

• Minimum of 5 years of business experience in sales or related field.
• Excellent oral, written, interpersonal communication skills.
• Strong management skills with a demonstrated ability in problem-solving.

Responsibilities

• Responsible for overall customer performance and forecast accuracy.
• Serve as primary contact for the customer category team.
• Accountable for accurate demand planning.

Skills

Communication

Analytical Skills

Relationship Building

Problem Solving

Education

Bachelor’s degree in business, finance, or related field

Tools

Circana

Power BI

SAP

SharePoint

MS Office

Job description

Employee Type:

Full time

Location:

ON Works from Home

Job Type:

Field Sales

Job Posting Title:

Customer Business Manager

About Us:

TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.

Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our values—Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.

What You Gain:

• Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
• RRSP program with a 3% employer match (with increased matches awarded based on service) and 100% vesting as soon as you enroll!
• Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days and 11 company holidays!
• Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.
• An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
• Access to our wellness and employee assistance programs.
  
  

Job Description:

About the Role:

As a Customer Business Manager (CBM) you will be accountable for overall customer performance, forecast accuracy, hitting and/or exceeding annual target revenue and margin goals. This role will also be responsible for Engaging and Delighting the customer and delivering customer-supplier scorecard metrics.

You’ll add value to this role by performing various functions including, but not limited to:

• Responsible for the day-to-day customer relationship and is the primary contact for the customer category team.
• Sells the TreeHouse value proposition proactively and utilizes the BU/Platform Annual Playbook to drive distribution, innovation, seasonal plans and align to platform goals.
• Proactively sell product portfolio by identifying assortment voids and white space opportunities where core capabilities and capacity exist
• Analyze Customer data/BI/Circana and identifies actions to drive positive business performance for TreeHouse and Customer
• Serve as main TreeHouse point of contact with customers and broker partners, delivering communications and acting as first line of defense for customer issue resolution & managing internal resolution response.
• Consult with sales and BU leadership to translate BU Playbook into account plan to drive platform growth.
• Accountable for accurate demand plan and inputs to business team, address gaps to Customer Annual Strategic Plan, influence customer annual plan in conjunction with Commercial Finance
• Manage the commercialization process from start to end: product ideation, product cuttings, obtain commitment, launch project, product commercialization, product launch involving supply chain, analyze sales, maintain the necessary item productivity while achieving organizational profit goals, mitigate finished goods and packaging obsolescence during item transitions
  
  

Important Details:

• This is a full-time, remote role on first shift. This role requires approximately 20-60% travel to various TreeHouse locations, customer appointments, or other job-related functions.
  
  

You’ll fit right in if you have:

• Minimum of 5 years of business experience in sales or related field
• Bachelor’s degree in business, finance, or related field
• Excellent oral, written, interpersonal communication skills and effective relationship building skills
• Excellent business analytical skills – use of data to drive product and pricing strategies, and their impact to production forecasts. Solid financial acumen - Understanding of P&L and price implications to optimize customer strategies and management of trade funding.
• Fluency in Circana, Power BI, SAP, SharePoint, Blue Yonder, MS Office (Word, Excel, PowerPoint).
• Strong management skills with demonstrated problem-solving ability, skilled at multi-tasking and prioritization, and communication of performance to stakeholders at varying levels of the organization.
• Capable of building strong internal and external relationships to achieve desired customer outcomes.
• Ability to transform insights and analytics into customized strategic account plans for deliver growth.
  
  

Your TreeHouse Foods Career is Just a Click Away!

Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!

At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [e-mail]

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