Cross-Border Customs Operations Specialist

ALDO Group; Montreal; On-site; CAD 60,000 - 82,000; Full time

Benefits offered by this job

Flexible work options

On-site perks

Generous discounts

Job summary

ALDO Group in Montreal is seeking a Customs Operations Specialist to support U.S. and Canadian customs activities. Initially focusing on U.S. operations, the role will transition to lead Canadian customs while continuing to support the U.S. during peak periods.

The role requires a college or bachelor’s in supply chain or related field and at least 3 years of customs experience, with CCS certification as a plus. Proficiency in Excel is essential.

Qualifications

• Bachelor's or college degree in supply chain, international trade, or related field.

Responsibilities

• Monitor and troubleshoot day-to-day customs operations with brokers, carriers and internal stakeholders.
• Report on broker performance and recommend operational improvements.
• Prepare and maintain customs databases shared with brokers.
• Maintain customs records and document retention archives.
• Manage U.S. post-entry adjustments, protests, reconciliations, and CAD adjustments claims and refunds.
• Investigate and resolve duty variances with Finance teams.
• Ensure imported purchase orders are declared to CBSA or CBP and audit records.
• Prepare, submit and follow up on duty recovery claims and customs adjustments.
• Manage custom-related payments, broker invoices, carrier invoices and penalties.
• Develop, analyze and publish broker KPI reporting.
• Identify and implement process improvement opportunities.
• Provide backup support across both Canadian and U.S. customs operations.
• Coordinate cross-border shipments and customs documentation.
• Support drawback programs through preparation of import and export data.

Skills

Verbal and written communication

Analytical thinking

Organizational skills

Problem solving

Independent work

Priority management

Education

Supply chain / International Trade degree

CCS certification asset

Tools

Microsoft Excel

Job description

ALDO Group in Montreal is seeking a Customs Operations Specialist to support U.S. and Canadian customs activities. Initially focusing on U.S. operations, the role will transition to lead Canadian customs while continuing to support the U.S. during peak periods.

The role requires a college or bachelor’s in supply chain or related field and at least 3 years of customs experience, with CCS certification as a plus. Proficiency in Excel is essential.