Crisis Support Worker (2026-48)

Mission; Mission; Presencial; CAD 44.000 - 45.000; A tiempo parcial

Descripción de la vacante

City of Mission is seeking a Crisis Support Worker to assist victims and witnesses of crime and trauma. You will work with police services and community organizations to provide specialized assistance in Mission, BC, with candidates living within 30 minutes of the Mission RCMP Detachment.

You will attend police call-outs, deliver emotional support, assist with next-of-kin notifications, and liaise with local agencies to secure additional services.

Formación

• Completed at least the 12th grade with additional courses in social sciences such as sociology, psychology or criminology.
• Strong background working within police environments or victim services programs is essential.
• A valid BC Driver’s License and RCMP Enhanced Reliability Clearance are required.
• Knowledge in crisis intervention and experience with community resources are key to this role.

Responsabilidades

• Attend police call-outs, deliver emotional support, assist with next-of-kin notifications, and liaise with local agencies to secure services.
• Accompany victims to medical facilities and arrange transportation as needed.
• Provide field training and guidance to volunteers who assist during crises and maintain accurate case records.
• Maintain detailed records and ensure documentation is up-to-date.

Conocimientos

Crisis intervention

Work under pressure

Relationship building

Record keeping

Communication

Educación

12th grade with social sciences courses

Descripción del empleo

Mission is located on the unceded, ancestral, and shared territory of the Stó:lō Peoples, specifically on Leq’á:mel, Semá:th, Máthexwi, Kwantlen, Sq’éwlets, and Katzie traditional territories in the lower mainland of BC. Nestled on the southern coastal mountain slopes overlooking the lush Fraser River Valley, Mission is a rapidly growing and dynamic community of approximately 41,500 residents, 20 kilometers north of the US border and 70 kilometers east of Vancouver. Although Mission is part of a broader metropolitan area, it still maintains its distinct and welcoming small-town flavor.

Job Description

Join the City of Mission as a Crisis Support Worker and contribute to our community by supporting victims and witnesses of crime and trauma. In this crucial role, you will work closely with police services and community organizations to provide specialized assistance. This position is based in Mission, British Columbia, and candidates must live within 30 minutes of the Mission RCMP Detachment.

As a Crisis Support Worker, you will provide direct support services at incidents like crimes, domestic disputes, and serious accidents. You will be responsible for attending police call-outs, delivering emotional support, assisting with next-of-kin notifications, and liaising with local agencies to secure additional services. Your role also includes accompanying victims to medical facilities and ensuring their transportation needs are met. You will also provide field training and guidance to volunteers who assist during crises, as well as maintaining accurate and detailed records.

Qualifications

We are looking for candidates who have completed at least the 12th grade with additional courses in social sciences, such as sociology, psychology, or criminology. A strong background working within police environments or victim services programs is essential, alongside a valid BC Driver’s License and RCMP Enhanced Reliability Clearance. Knowledge in crisis intervention and experience with community resources are key to this role.

Successful candidates will demonstrate strong crisis intervention skills, the ability to work effectively under stress, and excellent relationship-building talents with both internal stakeholders and external partners. Competency in detailed record keeping and case file preparation related to the work is also required.

By joining us, you will have the chance to make a significant impact on our community. You will be part of a dedicated team within the RCMP detachment, working towards community safety and well-being.

Additional Information

This is an auxiliary, on-call role with no set schedule of hours. Auxiliary employees must be flexible and available to work on short notice during these periods: Monday through Friday from 6:00 PM to 7:00 AM, and on weekends, covering Saturday and Sunday from 7:00 AM to 6:00 PM, as well as nights from 6:00 PM to 7:00 AM when needed. The 2025 hourly rate of pay is $32.56 plus 4.4% in lieu of all benefits increasing to 12.4% upon completion of the probationary period.

Closing Date: Sunday, October 18, 2026 at 11:59PM