Crisis Support Worker (2026-48)

City of Mission; Mission; On-site; CAD 41,000 - 50,000; Part time

Job summary

City of Mission seeks a dedicated Crisis Support Worker to assist victims and witnesses of crime and trauma. You will work closely with police services and community organizations to deliver specialized emotional support, attend incidents, and help coordinate services.

The role is Mission-based, with on-call shifts and a focus on safeguarding those affected by crises. Responsibilities include accompanying victims to medical facilities, assisting with notifications, and maintaining detailed case

Qualifications

• Completion of at least the 12th grade with additional courses in social sciences (sociology, psychology, criminology).
• Experience working in police environments or victim services programs is essential.
• Valid BC Driver’s License and RCMP Enhanced Reliability Clearance required.
• Knowledge of crisis intervention and community resources is key.

Responsibilities

• Attend police call-outs and provide direct support to victims and witnesses.
• Deliver emotional support and assist with next-of-kin notifications.
• Liaise with local agencies to secure additional services and transportation for victims.
• Provide field training and guidance to volunteers during crises and maintain accurate records.

Skills

Crisis intervention

Emergency response

Relationship building

Record keeping

Education

High school diploma

Job description

Crisis Support Worker (2026-48)

7171 Oliver Street, Mission, BC V2V 6H2

Division: RCMP Administration

Rate of Pay: 32.56

Department: Protective Services

Location: RCMP

Country/Region: Canada

Position Name: Crisis Support Worker

Internal or External: External

Vacancy Status: Auxiliary

Company Description

Mission is located on the unceded, ancestral, and shared territory of the Stó:lō Peoples, specifically on Leq’á:mel, Semá:th, Máthexwi, Kwantlen, Sq’éwlets, and Katzie traditional territories in the lower mainland of BC. Nestled on the southern coastal mountain slopes overlooking the lush Fraser River Valley, Mission is a rapidly growing and dynamic community of approximately 41,500 residents, 20 kilometers north of the US border and 70 kilometers east of Vancouver. Although Mission is part of a broader metropolitan area, it still maintains its distinct and welcoming small-town flavor.

Job Description

Join the City of Mission as a Crisis Support Worker and contribute to our community by supporting victims and witnesses of crime and trauma. In this crucial role, you will work closely with police services and community organizations to provide specialized assistance. This position is based in Mission, British Columbia, and candidates must live within 30 minutes of the Mission RCMP Detachment.

As a Crisis Support Worker, you will provide direct support services at incidents like crimes, domestic disputes, and serious accidents. You will be responsible for attending police call-outs, delivering emotional support, assisting with next-of-kin notifications, and liaising with local agencies to secure additional services. Your role also includes accompanying victims to medical facilities and ensuring their transportation needs are met. You will also provide field training and guidance to volunteers who assist during crises, as well as maintaining accurate and detailed records.

Qualifications

We are looking for candidates who have completed at least the 12th grade with additional courses in social sciences, such as sociology, psychology, or criminology. A strong background working within police environments or victim services programs is essential, alongside a valid BC Driver’s License and RCMP Enhanced Reliability Clearance. Knowledge in crisis intervention and experience with community resources are key to this role.

Successful candidates will demonstrate strong crisis intervention skills, the ability to work effectively under stress, and excellent relationship-building talents with both internal stakeholders and external partners. Competency in detailed record keeping and case file preparation related to the work is also required.

Additional Information

This is an auxiliary, on-call role with no set schedule of hours. Auxiliary employees must be flexible and available to work on short notice during these periods: Monday through Friday from 6:00 PM to 7:00 AM, and on weekends, covering Saturday and Sunday from 7:00 AM to 6:00 PM, as well as nights from 6:00 PM to 7:00 AM when needed. The 2025 hourly rate of pay is $32.56 plus 4.4% in lieu of all benefits increasing to 12.4% upon completion of the probationary period.

Closing Date

Sunday, October 18, 2026 at 11:59PM