CRCL Mental Health Worker

Purpose Society; New Westminster; On-site; CAD 33,000 - 47,000; Part time

Job summary

Lower Mainland Purpose Society for Youth and Families (Purpose Society) is seeking a CRCL Mental Health Worker to respond to emergency mental health crises in New Westminster. The role involves crisis assessment, de-escalation, and collaboration with first responders to support clients aged 13+ in a culturally safe, recovery‑oriented framework.

Qualifications include a Master’s in Social Services (or BA with extensive experience), 4+ years in community mental health, and strong skills in

Qualifications

• Master's degree in Social Services or equivalent from a recognized university preferred, or a Bachelor's with extensive employment experience.
• Experience: minimum four years in community mental health and addictions
• Knowledge of mental health classifications, issues and literature
• Understanding of crisis assessment, trauma-informed practice, and strengths-based models
• Knowledge of work with Black, Indigenous, racialized and LGBTQ2S+ communities and social determinants of health
• Valid First Aid and CPR certification; NVCI Training; willingness to complete required training

Responsibilities

• Respond to emergency mental health crisis calls and provide crisis de-escalation.
• Collaborate with first responders and community organizations for crisis intervention.
• Perform crisis assessment and develop service plans.
• Provide suicide risk assessments and interventions.
• Conduct clinical assessments of presenting issues.
• Make referrals to other resources as needed.
• Maintain accurate records and reports; participate in program evaluation.
• Complete all required training including crisis intervention, ASIST, Mental Health First Aid, Naloxone, trauma-informed practices.
• Perform other duties as assigned

Skills

Crisis intervention

De-escalation

Trauma-informed care

Cultural safety

Client-centered care

Suicide risk assessment

Problem-solving

Education

Master's degree in Social Services

Bachelor's degree with extensive experience

Job description

Lower Mainland Purpose Society for Youth and Families (Purpose Society)

Position: CRCL Mental Health Worker

Work Site: 40 Begbie St., New Westminster BC

Salary: $29.00/hour

Hours: Sunday & Monday 3:00pm - 11:30pm (Part time)

Who We Are

Purpose Society is a community-based multi-service organization dedicated to delivering comprehensive programs for children, youth, and families. We focus on enhancing well-being, strengthening family functioning, and promoting personal responsibility through a client-centered approach. Our services are provided in a safe, respectful environment that values diversity and community connection.

The Opportunity

We are seeking a passionate and committed CRCL Mental Health Worker to join our innovative team and make a meaningful difference in our community. The Crisis Response Community Led (CRCL) team provides an alternative to the presence of police personnel at mental health crisis calls in New Westminster. The teams offer crisis support services that integrate cultural safety protocols and holistic care options for callers in crisis aged 13 years and older. This program aims to reduce the harms experienced by people who have mental health and addictions challenges as well as Black, Indigenous, racialized, LGBTQ2+ and other marginalized individuals.

What You’ll Do

• Respond to emergency mental health crisis calls and provide situational assessment and crisis de-escalation
• Work with first responders, community organizations and others in New Westminster to provide crisis intervention services
• Incorporate knowledge, skill and ability in crisis assessment and intervention, de-escalation, harm reduction suicide prevention, anti-oppressive practice, client-centered and recovery-oriented care, trauma-informed practice and culturally competent care to support individuals and families experiencing a crisis in New Westminster
• Provide suicide and risk assessments and interventions
• Undertake clinical assessments of presenting issues
• Develop service plans to address immediate, intermediate and long-term client needs
• Make referrals to other community resources as needed
• Participate in community outreach and liaison with key stakeholders and partners and maintains trusting, respectful and collaborative relationships with clients, families, colleagues, referral sources, service providers and the public
• Maintain accurate and timely clinical and non-clinical records and reports
• Complete all required training including, but not limited to crisis intervention/de-escalation, ASIST, Mental Health First Aid, community safety training, Naloxone, Trauma-Informed Practices
• Participate in program evaluation as required
• Perform other duties as assigned

What We Are Looking For

• A Master's degree in Social Services or the equivalent from a recognized university preferred, or a Bachelor's degree with extensive employment experience
• A minimum of four years of community mental health and addictions experience
• A knowledge of the mental health classifications, issues and literature
• A strong knowledge of clinical and crisis assessments, concurrent disorders, homelessness, crisis intervention strategies, trauma-informed practice, and strengths-based models
• Understanding and knowledge of working with persons with mental health and/or addictions issues as well as an understanding of the intersectionality of systemic barriers and social determinants of health
• Knowledge of systemic and structural factors that impact Black, Indigenous, racialized and LGBTQ2S+ communities
• Knowledge of common drugs, their effects, and the toxic drug crisis
• Advanced overdose recognition and response training
• Current First Aid and CPR certification
• NVCI Training
• Ability to maintain a non-judgmental and non-stigmatizing approach is required
• Good verbal, written communication and problem-solving skills
• Must be able to work shifts that include overnight, weekends and holidays
• Valid Class 5 driver's license is required

Training Requirements

Successful candidates must complete all required training, which consists of multiple full-day sessions. Full participation is a condition of employment for this role. Individuals who are unable to attend and complete the full training program, regardless of employment status (full-time, part-time, or casual), will not be eligible to join the team.

Why Work With Us

Join our mission-driven organization and help create positive change in people’s lives. By working with us, you’ll be part of a dedicated team that:

• Provides essential services to vulnerable populations
• Fosters personal growth and healthy decision-making
• Contributes to community well-being in the Lower Mainland

Required

• 3 Professional references from supervisors
• Criminal record check
• Valid First Aid Certificate (OFA1 or equivalent)