Family Support Worker - Family Development Response - FT (2026-84)

Interior Community Services; Kamloops; On-site; CAD 43,000 - 50,000; Full time

Benefits offered by this job

Extended Health Care Benefits

Annual vacation 3 weeks after 1 year

Sick leave 1 day per month

13 statutory holidays per year

Professional development opportunities

Job summary

Interior Community Services is seeking a Family Support Worker to provide outreach in the Kamloops region, supporting high‑risk families dealing with violence. The role includes home visits, coaching, and group facilitation to teach conflict resolution and child development concepts.

You will assess needs, monitor progress, and advocate for families through referrals and crisis response while collaborating with MCFD social workers and other professionals. Travel within Kamloops is required.

Qualifications

• Degree or Diploma in Human Service, Social Work, or relevant field.
• Minimum one year experience in a Family Support capacity including crisis intervention support to families.
• Or an equivalent combination of education, training, and experience.

Responsibilities

• Support high-risk families experiencing violence over a 3‑month service period with a 6‑week follow‑up.
• Provide crisis management, immediate outreach, and follow‑up referrals.
• Assist in safety planning and teach parenting, communication, conflict resolution, and life skills.
• Educate families on child development and facilitate educational groups.

Skills

Crisis intervention

Home visits

Family support

Travel flexibility

Collaboration

Education

Degree or Diploma in Human Service, Social Work, or relevant field

Job description

Family Support Worker - Family Development Response - FT (2026-84)

Child and Family Services Full Time Kamloops, BC $30.95 - $35.52 CAD per hour

The Family Support Worker (FSW) provides outreach services in Kamloops region, supporting high-risk families violence, and helping to build attachment and life skills. This role involves home visits, coaching, and group facilitation to teach conflict resolution and educate on child development. The FSW assesses needs, builds and monitors progress for appropriate goals, and advocates for families through appropriate referrals and crisis response. Collaboration with MCFD social workers and community professionals is essential, with frequent travel required.

Key Responsibilities:

• Support high-risk families experiencing violence, typically over a 3-month service period with a 6-week follow-up.
• Provide crisis management, immediate outreach, and follow-up referrals.
• Assist in safety planning and teach parenting, communication, conflict resolution, and life skills.
• Educate families on child development and facilitate/co-facilitate educational groups.
• Share materials on child safety and health standards.
• Assess family strengths, needs, and interactions to set goals and intervention strategies with supports (including MCFD)
• Monitor progress, advocate for client rights, and ensure ongoing support.
• Respond to crises, assess risks, and assist in family stabilization.
• Collaborate with MCFD social workers, attend team meetings and training, and engage with community professionals.

BENEFITS

• Extended Health Care Benefits including Dental, Vision, Paramedical Services, Life Insurance, Employee & Family Assistance Program, etc. upon completion of the probationary period.
• Annual vacation starting from 3 weeks after 1 year and increasing with seniority
• 1 day per month sick leave accrual
• 13 fully paid statutory holidays per year
• Wage increases with every 2000 hrs. of seniority, up until Step 4
• Priority as an internal candidate for future job vacancies
• Community involvement and wellbeing activities
• Fully paid training and professional development opportunities

EDUCATION, TRAINING, and EXPERIENCE:

• Degree (preferred) or Diploma in Human Service, Social Work, or relevant field
• Minimum one (1) year experience in a Family Support capacity including crisis intervention support to families.
• Or an equivalent combination of education, training, and experience.

SKILLS, KNOWLEDGE, and ABILITIES:

• Ability to use best-practice approaches and application of research-based theories, methods, and interventions relevant to families coping with issues of violence, addictions, and mental health.
• Skilled in assessing and identifying individual and family strengths, challenges, and risks, with the capacity to assist families in setting and achieving goals.
• Adept at crisis management, demonstrating a strong ability to respond effectively in urgent situations.
• Collaborative approach in working with social workers and community professionals to achieve shared objectives.
• Exemplary professionalism, characterized by ethical decision-making and accountability.
• Strong teamwork, collaboration, and conflict management skills to foster a positive working environment.
• Willingness and ability to travel to specified areas in and around Kamloops, as outlined in our contracts.

REQUIREMENTS

• BC Class 5 driver's license or equivalent with a Safe Driving Record
• Ownership of a safe reliable vehicle insured with Business Use for $5M liability. (Reimbursement for the costs of additional insurance)
• Following training is required and provided to the successful candidate free of charge. Existing certification is an asset: CPR-C, Mandt (RC), Safe Talk, MCFD Privacy, Safe Food Handling, Abuse and Neglect Awareness training, Anti-Bullying and Harassment
• Consent to Criminal Record Checks with venerable sector search
• This position requires Union membership with a 1.85% Union Dues deduction from the pay.

PROGRAM:

Family Development Response

STATUS:

Full-Time

HOURS of WORK:

37.5 hours per week

SCHEDULE:

Monday- Friday, flexible schedule mainly within the standard office hours of 8:30 am-4:30 pm with some work performed on the evenings or weekends to meet program and client needs.

REPORTS TO:

Family Services Program Coordinator

COMPENSATION:

$30.95-35.52 per hour (Grid 12 as per collective agreement)

CLOSING DATE:

XXXXXXXX

JOB NUMBER:

2025-XX

If you need any accommodations at any stage of the hiring process, contact us at [e-mail]. This information will be kept confidential.

Interior Community Services is proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race, color, religion, visible or invisible diverse abilities, gender, gender identity or expression, sexual orientation, national origin, age, or, citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection, the burden of proof rests with the Employer.