Crewing Scheduler

BC Ferries; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a Crewing Scheduler to join their dynamic team. In this pivotal role, you will analyze and plan work assignments for shipboard and shore-based staff, ensuring operational requirements are met efficiently. Your strong communication and problem-solving skills will be crucial as you handle staffing needs and maintain excellent service levels. This position offers a unique opportunity to work in a fast-paced environment while contributing to the success of a vital community service. If you're detail-oriented and thrive under pressure, this role could be your next career move.

Qualifications

• High school diploma or equivalent with some post-secondary education.
• 1-3 years of experience in a complex unionized environment.

Responsibilities

• Analyze, plan, and schedule work assignments for shipboard and shore staff.
• Monitor staffing needs and prepare accurate monthly schedules.
• Maintain excellent customer service and resolve employee issues.

Skills

Interpersonal Skills

Communication Skills

Multitasking

Problem-Solving

Attention to Detail

Education

High School Diploma

Post-Secondary Education

Tools

Staff Scheduling Systems

Job description

Job Description

CREWING SCHEDULER

Horseshoe Bay

Casual

The opportunity

Working as part of a dynamic, results-driven team, you analyze, plan, and schedule work assignments for all shipboard and shore-based staff. You ensure crewing services meet operational requirements and company objectives through accurate, cost-effective, and timely staff planning and scheduling services, in accordance with operational policies, collective agreements, and regulatory rules for vessel and shore positions.

The Role

1. Implement schedules and staff assignments prepared by crewing officers/advisors, cross-checking as required.
2. Generate and control timesheets and crew lists accurately and promptly.
3. Maintain excellent customer service skills and positive communication with employees, resolving problems effectively.
4. Handle short-term absence and replacement requests to ensure crewing profiles and staff allocations are met efficiently and cost-effectively.
5. Support long-term planning for leave programs.
6. Monitor and forecast staffing needs, preparing accurate schedules monthly.
7. Operate effectively under high-pressure situations, including short-term crewing activities to meet operational needs.

What You Bring To The Team

Education and experience

• High school diploma or equivalent, supplemented by some post-secondary education.
• 1-3 years of experience in a complex unionized environment.
• Experience with staff scheduling systems is an asset.

Knowledge and competencies

• Excellent interpersonal and communication skills for effective working relationships.
• Self-motivated, detail-oriented, and results-driven.
• Ability to work in a fast-paced, changing environment.
• Capable of multitasking, problem-solving, and proposing process improvements.

Job Details

• Hours: 04:15-20:15, 365 days/year. As an on-call relief employee, shifts may vary, including early mornings and afternoons.
• Due to early shift start times, access to transit may not be feasible; a vehicle is recommended.

Join us!

If this sounds like your next career move, please submit your cover letter and resume. The position remains open until May 20, 2025, at 11:59 pm.

Additional Information

The target wage range is $33.15 - $40.43. Starting salary depends on experience, knowledge, and internal equity. Exceptional candidates may start above the range.

"We connect communities and customers to people and places important in their lives."

At BC Ferries, our employees are our greatest assets in delivering safety, service, and satisfaction. We support diversity and employment equity and welcome applications from all qualified individuals, including women, minorities, Indigenous Peoples, persons with disabilities, and LGBTQ2S+ individuals.

We appreciate all applicants' interest; only those selected for an interview will be contacted.