CPIC Records Operator – Police Support Services

Pitt Meadows; Pitt Meadows; Hybrid; CAD 36,000 - 51,000; Full time

Benefits offered by this job

Salary: CUPE 15/Step 1, $31.44/hr

Extended health, dental, eye, paramed­

Municipal Pension Plan

Vacation matching program

Professional development opportunities

Free gym membership

Free employee parking

Be part of new RCMP detachment

Job summary

City of Pitt Meadows is hiring a CPIC Operator/Records Reviewer to maintain PRIME and CPIC data, ensuring accurate dissemination across policing databases. This civilian role supports the new RCMP detachment and reports to the Manager of RCMP Support Services.

Expect a 35-hour week, Monday to Friday, with a strong emphasis on accuracy and privacy. Ideal candidates have Grade 12 with police courses, knowledge of CPIC/PRIME/MNI systems, and excellent communication skills; RCMP clearance is

Qualifications

• Completion of Grade 12 with police-related courses (PRIME, UCR, CPIC) or equivalent experience.
• Knowledge of CPIC, PRIME, and Master Name Index procedures.
• Knowledge of UCR/OSR codes and RCMP-enforced statutes.
• Knowledge of Criminal Code and related statutes.
• Ability to prepare and review materials for completeness and accuracy.
• Excellent communication and customer service in English.
• Experience transcribing verbatim audio/video statements (asset).
• Active RCMP Enhanced Reliability Security Clearance preferred; clearance required by start date.

Responsibilities

• Maintain information in PRIME and CPIC terminal to ensure accurate dissemination across databases.
• Update and maintain CPIC entries with routine audits.
• Send, receive, and action CPIC narrative messages.
• Maintain occurrence files in PRIME and assign appropriate UCR codes.
• Review Master Name Index entries for duplication and discrepancies.
• Perform switchboard and front counter duties and prepare dispatch tickets.
• Work with the Manager of RCMP Support Services; exercise independent judgement when needed.

Skills

CPIC computer systems

Master Name Index (MNI)

PRIME system

UCR/OSR codes

Criminal Code knowledge

Verbatim transcription (asset)

Customer service & communication

RCMP security clearance preferred

Education

Grade 12 with police-related courses (PRIME, UCR, CPIC) or equivalent experience

Job description

City of Pitt Meadows is hiring a CPIC Operator/Records Reviewer to maintain PRIME and CPIC data, ensuring accurate dissemination across policing databases. This civilian role supports the new RCMP detachment and reports to the Manager of RCMP Support Services.

Expect a 35-hour week, Monday to Friday, with a strong emphasis on accuracy and privacy. Ideal candidates have Grade 12 with police courses, knowledge of CPIC/PRIME/MNI systems, and excellent communication skills; RCMP clearance is