CPIC Operator & Records Reviewer – Shape Local Policing

City of Pitt Meadows; Pitt Meadows; On-site; CAD 35,000 - 50,000; Full time

Benefits offered by this job

Extended health, dental, eye coverage

Municipal pension plan

Vacation matching

Gym membership

Job summary

The City of Pitt Meadows is hiring a CPIC Operator/Records Reviewer to maintain information in PRIME and the CPIC terminal, ensuring accurate dissemination of data across policing databases in our new RCMP detachment. This role reports to the Manager of RCMP Support Services and involves routine audits and front counter duties.

Reporting to the Manager, the successful candidate will work a 35-hour week, Monday to Friday, with CUPE Pay Grade 15 and a comprehensive benefits package.

Qualifications

• Completion of Grade 12, with police-related courses or experience.
• Knowledge of CPIC, PRIME and Master Name Index procedures.
• Strong communication and customer service skills.
• Active RCMP Enhanced Reliability Security Clearance preferred; ability to obtain clearance.

Responsibilities

• Maintain information in PRIME and CPIC terminal; ensure accuracy through routine audits.
• Send/receive and action CPIC narrative messages; update occurrence files.
• Assign appropriate UCR codes and review Master Name Index entries for discrepancies.
• Perform switchboard/front counter duties as required and dispatch-related tasks.

Skills

Communication

Customer service

Attention to detail

Problem solving

Education

High school diploma

Tools

CPIC

PRIME

UCR/OSR codes

Job description

The City of Pitt Meadows is hiring a CPIC Operator/Records Reviewer to maintain information in PRIME and the CPIC terminal, ensuring accurate dissemination of data across policing databases in our new RCMP detachment. This role reports to the Manager of RCMP Support Services and involves routine audits and front counter duties.

Reporting to the Manager, the successful candidate will work a 35-hour week, Monday to Friday, with CUPE Pay Grade 15 and a comprehensive benefits package.