Courier Coordinator

Pollard Digital Solutions; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Profit sharing program

Company pension

Professional development opportunities

On Site Gym

Footwear subsidy program

Employee Engagement Activities

Employee & Family Assistance Program

Uniform program

Free Parking

Job summary

Pollard Banknote Limited in Winnipeg is seeking a Courier Coordinator to join our Logistics team. You will work with customers and courier firms to ship samples and other important shipments, ensuring secure domestic and international delivery and accurate tracking.

Ideal candidates are highly organized, detail-oriented and capable of thriving in a fast-paced, high-volume environment. This role requires strong communication and ability to manage multiple priorities with precision.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum 2 years in logistics, customs or related role.
• Proficient with Microsoft Office Suite and shipping systems.

Responsibilities

• Coordinate shipments with customers and courier companies.
• Ensure proper labeling, packaging and accurate invoicing.
• Maintain internal records and track shipments to meet deadlines.
• Provide excellent customer service and manage relationships with vendors.
• Protect confidential information including VAT/TAX identifiers.

Skills

Verbal & written communication

Team player

Problem solving

Time management

Detail oriented

Organization

Education

High school diploma

Some college preferred

Tools

Microsoft Office Suite

Job description

We’re looking for an enthusiastic, detail-oriented Courier Coordinator to join our Winnipeg 140 Otter street Logistics department!

Reporting to the Logistics Warehouse Manager, you will work directly with customers and courier companies to ship customer samples and other important courier shipments with the capability to track the secure domestic and international delivery of all product distributed.

This is an excellent opportunity for those with strong organization and time management skills who thrive in a high volume, fast paced environment.

Who We Are

With a legacy spanning over a century, Pollard Banknote has become a world leader in instant ticket manufacturing and digital lottery solutions that enhance player engagement through cutting-edge technology. Our diverse and talented team brings ideas to life through creativity, innovation, and collaboration. From exciting lottery experiences to impactful partnerships, we’re shaping the future of gaming and making a difference in millions of lives. Join us and help reimagine how the world plays.

What We Offer

• Competitive compensation
• Profit sharing program – every role plays a part in our success!
• Company pension
• Opportunities for professional development
• On Site Gym
• Footwear subsidy program
• A variety of committee driven employee engagement activities
• Employee & Family Assistance Program
• Uniform program
• Free Parking

What You'll Do

• Ensure company’s current security processes and requirements are met when shipping product and compliance with ISO standards, customs regulations and international shipping terms (incoterms)
• Ensure all shipments receive the proper labeling and are packaged to arrive safely
• Accurately package, label and weigh items to be shipped and ensure proper shipment method and shipping charges
• Prepare detailed and accurate invoices to accompany shipments and ensure all items are packaged and shipped to company standards
• Practice excellent customer service when interacting with other companies and clients to maintain positive interaction
• Maintain internal record-keeping systems
• Ensure the timely execution of shipments to meet deadlines and customer bid deadlines
• Ensure accurate information is obtained & kept confidential – VAT and TAX id numbers

Who You Are

• A highly motivated self-starter with excellent verbal and written communication skills to present information in a clear and concise manner
• A team player with the ability to build and maintain relationships at all levels of the organization
• Someone who likes to take on challenges and problems solve solutions
• A detail-oriented professional with the ability to organize, prioritize tasks and adapt to changing priorities
• A responsible individual who can work under pressure and maintain accuracy with strong attention to detail
• Someone who is organized, self-motivated, and possesses strong time management skills

What You'll Bring

• High School diploma or equivalent, some college preferred
• A minimum 2 years’ experience in logistics/customs or similar role
• Ability to lift up to 50 pounds
• Proficient in Microsoft Office Suite

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.