Key Holder & Store Leader – Premium Beauty

Estée Lauder; Vancouver; Hybrid; CAD 26,000 - 40,000; Full time

Benefits offered by this job

Health insurance coverage (medical, Rx

Wellness programs

Life and disability insurance

Retirement savings plans

Education-related programs

Paid holidays and vacation time

Incentive compensation programs

Job summary

Estée Lauder Companies Inc. in Vancouver is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in a prestige beauty environment.

You will lead by example, coaching the sales team to deliver inspirational, authentic and personalized customer service to achieve sales and service targets. You will also handle cash reconciliation and have responsibility for opening and closing the store on a rota basis, contributing to a smooth daily operation.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead by example to provide inspirational, authentic and personalized customer service.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Support Store Manager and Assistant Manager.

Skills

Retail experience

Customer service

Cash handling

Supervisory experience

POS software

Flexible hours

Job description

Estée Lauder Companies Inc. in Vancouver is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in a prestige beauty environment.

You will lead by example, coaching the sales team to deliver inspirational, authentic and personalized customer service to achieve sales and service targets. You will also handle cash reconciliation and have responsibility for opening and closing the store on a rota basis, contributing to a smooth daily operation.