Coordinator, Québec Team

ACCREDITATION CANADA; Pointe-Claire; Hybrid; CAD 59,000 - 69,000; Full time

Job summary

ACCREDITATION CANADA in Montreal is seeking a Coordinator, Québec Team Support to join the Québec business unit on a hybrid work model. The role supports program managers, develops accreditation visit schedules, and ensures documents are prepared and updated, while serving as the client contact and maintaining accurate information.

The successful candidate will train clients, organize meetings, and oversee quality and compliance of survey reports.

Qualifications

• College diploma in administration or equivalent.
• 2–4 years of relevant experience.
• Advanced French and intermediate English communication.
• Advanced Microsoft Office skills.
• Strong organization and planning abilities.
• Excellent interpersonal skills.

Responsibilities

• Work closely with program managers to support activities in Quebec.
• Participate in developing accreditation visit schedules.
• Prepare and update required documents (policies, procedures, reports).
• Serve as the point of contact for clients.
• Communicate directives and requirements to internal teams.
• Train and support clients in using the platforms.
• Organize information and training sessions.
• Review, edit, and format documents and/or reports, ensuring their quality.
• Organize meetings, prepare agendas, and follow-up reports.
• Maintain and update the database for quick access to information needed by various teams and their members.
• Organize and coordinate internal and external activities, sometimes within tight timelines.
• Support and advise the team and managers on best practices for document management, email handling, activity organization, and clerical tasks.
• Assist other coordinators during peak periods in their sectors and upon the manager’s request.

Skills

Communication skills

French language (Advanced)

English language (Intermediate)

Microsoft Office

Organization & planning

Attention to detail

Interpersonal skills

Education

College diploma in administration

Job description

Terms:Full-time Permanent

Salary (CAD): $58,700 - $69,000 (Commensurate with experience)

This salary range reflects the expected starting salary based on qualifications and experience. This is not the full salary range for the position. Opportunities for growth within the full salary range are available in alignment with organizational policies and individual / organizational performance.

The offer package provided to the successful candidate will be based on experience, qualifications and other relevant factors.

Location: Montreal (Hybrid Work Model)

About The Role:

Note that this job posting is for an existing vacancy.

The Coordinator, Québec Team Support is a member of the Québec business unit team at Accreditation Canada, a division of the Health Standards Organization. Accreditation Canada offers a wide range of accreditation and certification programs for health and social service organizations, aimed at the continuous improvement of the quality and safety of care and services.

Reporting to the Lead Program Manager of the Qmentum Québec and working in collaboration with the Québec Private Sector, the successful candidate will support the team by performing administrative tasks. They will ensure that deadlines are strictly adhered to and contribute to the smooth organization and management of information within their work team. Versatility and initiative are essential qualities.

The person will perform several tasks simultaneously and contribute to the process of improvement. They will ensure the quality and compliance of survey reports produced by the team.

Main Responsibilities:

• Work closely with program managers to support activities in Quebec.
• Participate in developing accreditation visit schedules.
• Prepare and update required documents (policies, procedures, reports).
• Serve as the point of contact for clients.
• Communicate directives and requirements to internal teams.
• Train and support clients in using the platforms.
• Organize information and training sessions.
• Review, edit, and format documents and/or reports, ensuring their quality.
• Organize meetings, prepare agendas, and follow-up reports.
• Maintain and update the database for quick access to information needed by various teams and their members.
• Organize and coordinate internal and external activities, sometimes within tight timelines.
• Support and advise the team and managers on best practices for document management, email handling, activity organization, and clerical tasks.
• Assist other coordinators during peak periods in their sectors and upon the manager’s request.

Must Have Qualifications:

• College diploma in administration or equivalent.
• Two (2) to four (4) years of relevant experience.
• Communication skills (verbal and written) in both French (Advanced level) and English (Intermediate level) is required.
• Advanced computer skills, particularly with Microsoft Office.
• Proven ability to organize and plan effectively.
• Attention to detail and solid document editing skills.
• Excellent interpersonal skills.

Desired Qualifications:

• Any other combination of education and experience relevant to the duties may be considered.