Quality Assurance Coordinator

altasciences; Laval (administrative region); On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

RRSP with Employer Match

Paid Vacation and Holidays

Sick Leave

Job summary

Altasciences is seeking a Quality Assurance Coordinator to optimize QA scheduling and coordinate cross-functional workflow between operations, scientific staff, and QA. The role emphasizes timely communication of delays and proactive risk management within a dynamic laboratory setting.

The position requires a bilingual French/English profile, strong report-writing ability, and experience in resource planning. A high school diploma with 1–2 years related experience is expected.

Qualifications

• High School diploma completed.
• 1–2 years of related experience.
• Proficient with Word, Excel, Outlook and PowerPoint.
• Ability to write reports and correspondence.
• Ability to present to groups.
• Bilingual in French and English.
• Strong communication and interpersonal skills.
• Excellent resource planning and prioritization.

Responsibilities

• Generates efficient schedules for the QA team aligning with study timelines and staff availability.
• Coordinates with other departments to ensure software and schedules are accurate.
• Identifies risks to deadlines and communicates delays promptly to operations.
• Perform other duties as requested by QA management.
• Coordinate resources for audits and inspections within Laboratory Sciences.

Skills

Scheduling

Cross-functional collaboration

Resource planning

Project coordination

Bilingual French/English

Communication skills

Report writing

Time management

Education

High School diploma

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

About The Role

The Quality Assurance Coordinator is responsible for ensuring a continuous climate of collaborative work between operations/scientific staff and Quality Assurance department (QA) staff, and generating schedules based on timelines/staff experience. This position is responsible for assignment of QA staff to various study submissions/deliverables while considering timelines, operational prioritization needs, and staff experience and availability. This position is also responsible for maintaining the currency of any/all scheduling software (e.g., Compass, Excel tracker, etc.).

What You'll Do Here

• Generates the most efficient/accurate schedule for the QA team in a timely manner.
• Works closely with other departments to ensure appropriate software and schedules are accurate.
• Identifies and proactively communicates the risk of non-compliance with deadlines. Communicates expected delays of QA audit deliverables to operations within 24 hours.
• Perform any other duties as requested by QA management.

Laboratory Sciences Specific Responsibilities:

• Coordinates and assigns available resources for study audits, internal inspections, vendor audits, and process audits.

What You'll Need To Succeed

• High School diploma completed
• Minimum of 1-2 years of related experience
• MS Word, Excel, Outlook, and Power Point
• Ability to write reports and correspondence.
• Ability to speak effectively before groups of employees of the organization.
• Bilingual proficiency in French and English
• Excellent verbal and written communication skills.
• Well-developed interpersonal skills.
• Excellent knowledge of resource planning.
• Capable of managing multiple conflicting priorities.
• Able to work in an environment with a high level of change.
• Detail oriented.
• Project management and coordination skills.
• Ability to meet tight deadlines; sense of urgency.
• Tactful, reliable, persuasive, dependable, consistent, flexible.
• Personal/professional integrity and proven discretion in handling confidential information.
• Ability to develop strong trusting relationships in order to gain support and achieve results.

Altasciences strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the above-mentioned requirement. Fluency in English is an essential requirement for the position of Quality Assurance Coordinator including, but not limited to, for the following reasons: The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies. The employee communicates frequently with Altasciences employees across Canada and the United States. As such, English is the main language used to correspond between offices. The employee frequently communicates with English-only customers outside the province of Quebec.

What We Offer

Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.

Altasciences' Benefits Package Includes

• Health/Dental/Vision Insurance Plans
• RRSP with Employer Match
• Paid Vacation and Holidays
• Paid Sick and Bereavement Leave
• Employee Assistance & Telehealth Programs

Altasciences' Incentive Programs Include:

• Training & Development Programs
• Employee Referral Bonus Program
• Annual Performance Reviews