Contracts Compliance and Utilization Coordinator

Island Health; Victoria; Hybrid; CAD 69,000 - 100,000; Full time

Job summary

Island Health is seeking a Contracts Compliance and Utilization Coordinator to support contract management, performance, and compliance across multiple sites. The role emphasizes financial analysis, data reporting, and accurate record-keeping within a public health setting.

You will gather reporting requirements, analyze utilization data, and help ensure timely, high-quality services in line with organizational policies and patient safety priorities.

Qualifications

• Bachelor's degree or Diploma in Business Administration or related field with 3 years of related contract administration experience.
• Experience in a large public or not-for-profit organization is preferred.
• Strong financial planning, reporting and analytics skills.

Responsibilities

• Support contract management, performance management and contract compliance activities.
• Gather and coordinate reporting requirements across contracted services.
• Analyze financial and utilization data and maintain reporting systems.

Skills

Financial reporting

Health administration

MS Office proficiency

Analytical skills

Contract management

Time management

Education

Bachelor's degree or Diploma in Business Administration

3 years contract administration/business analysis experience

Tools

Word processing

Spreadsheet (Excel)

Database usage

Job description

Contracts Compliance and Utilization Coordinator - (238303)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

0800-1600

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$35.50 - $51.03

Paid FTE

1.00

Worked BI-WEEKLY HOURS

75.00

Planned Start Date

Jan. 11 2027

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager, the Contracts Compliance and Utilization Coordinator supports the consistent contract management, performance management, compliance and reporting of contracted services within the department in accordance with established policies and practices and provides business decision support to internal interest holders and Finance. Key areas of active involvement and accountability include supporting contract management, performance management and contract compliance activities, gathering and coordinating reporting requirements, analyzing financial and utilization data, maintaining reporting and database systems for proposed and contracted service providers, developing and informing best practice policies and strategies through research and assessment, developing and enabling controls to support early problem identification, ensuring contract compliance and quality service delivery, and capturing and analyzing outcome indicators associated with contracted services.

QUALIFICATIONS:

Education, Training And Experience

Bachelor's degree or Diploma in Business Administration or related field supplemented by three (3) years of recent, related contract administration, business analysis and financial planning experience in a large public or not-for-profit organization, or an equivalent combination of education, training and experience.

Skills And Abilities

• Demonstrated financial planning, monitoring and reporting expertise.
• Extensive knowledge of health and business administration.
• Advanced technical computer skills in word processing, spreadsheet and database usage.
• Demonstrated analytical and problem solving skills.
• Broad knowledge of accounting, administrative and contract management principles and practices.
• Results oriented within a high-pressure working environment with numerous critical timelines.
• Demonstrated excellent written and oral communication skills to communicate in a clear, compelling and understandable manner in order to represent the program and organization.
• Demonstrated ability to develop and maintain effective working relationships with internal and external partners.
• Demonstrated ability to work independently and in collaboration with others.
• Demonstrated ability to organize and prioritize workload, ensuring a high degree of accuracy and meeting all deadlines.
• Demonstrated ability to effectively organize information and records.
• Physical ability to carry out the duties of the position.

This position will support the Regional Community Programs and Contracts Team. Prior knowledge of community health services, CSIL, and HSCL is an asset. A remote work arrangement may be considered. Add-hoc travel may be required.The salary range for this position is $69,218.00 (min) to $86,522.00 (midpoint) to $99,501.00 (max) per annum (based on 1 FTE). Salary placement is between min and midpoint, based on experience, qualifications, and internal equity.