Consumer Lending Officer (Steinbach Branch)

Steinbach Credit Union; Steinbach; Hybrid; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Extended medical, dental, vision

Health spending account

Critical Illness insurance

Life insurance

AD&D insurance

Employee Assistance programs

Banking benefits (free chequing, lower

Professional development

Clothing allowance

Free parking

Job summary

Steinbach Credit Union, a leading Manitoban credit union, seeks a Consumer Lending Officer in Steinbach. You will provide lending services to current and prospective members, recognizing needs and promoting credit union products while ensuring compliance with laws and policies.

Responsibilities include interviewing members, evaluating applications, and addressing inquiries with professional, member-centric service. Join a trusted team focused on community and financial well-being.

Qualifications

• Post-Secondary education in business and/or 2 to 5 years of lending experience, or 5 years sales experience within a financial institution.
• Proven ability to exceed sales targets in a fast-paced environment while delivering member service.
• Strong written and verbal communication; build relationships across teams.
• Analytical mindset to assess lending needs and creditworthiness.
• Exceptional customer service skills with long-term relationship focus.

Responsibilities

• Conduct interviews with members to assess lending needs and recommend financial solutions.
• Evaluate and adjudicate mortgage, loan, and line of credit applications.
• Provide timely responses to member inquiries about lending services.
• Identify cross-selling opportunities to support broader financial engagement.
• Ensure compliance with legislation and internal security protocols in lending activities.

Skills

Lending experience

Sales targets

Customer service

Communication skills

Digital literacy

Education

Post-secondary education in business

2–5 years lending experience or 5 years sales experience in financial institution

Tools

CRM systems

Job description

Job Category: Sales & Service

Requisition Number: CONSU003325

• Posted : September 9, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $11 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none.We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit ourwebsite .

An exciting opportunity awaits!

We currently have an opportunity for aConsumer Lending Officer to join our team in our Steinbach branch. As a Consumer Lending Officer, you will provide lending services to current members and potential members. You’ll recognize member needs and promote and cross-sell all credit union products and services to members, while ensuring all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures.

Specific Responsibilities

• Conduct interviews with members and prospective members via email, phone, or in person to assess lending needs and recommend appropriate financial solutions.
• Evaluate and adjudicate applications for mortgages, loans, and lines of credit by analyzing character, capacity, and collateral to determine creditworthiness.
• Provide timely and knowledgeable responses to member inquiries regarding lending services, resolving routine concerns with professionalism and care.
• Identify and refer cross-selling opportunities to relevant departments to support broader financial service engagement and member satisfaction.
• Ensure compliance with applicable legislation and internal security protocols in all lending-related activities.

Qualifications

• Post-Secondary education in business and/or 2 to 5 years of lending experience, or 5 years sales experience within a financial institution
• Experience excelling in a dynamic, fast-paced sales environment with a focus on member service, meeting targets, and driving results
• Strong written and verbal communication skills, with the ability to build effective relationships and collaborate across teams
• Proven ability to analyze complex information and make sound, informed decisions
• Exceptional customer service skills with the ability to build and maintain long-term relationships
• Exceptional ability to prioritize tasks, stay organized, manage time effectively, plan strategically, and follow through on commitments

Digital literacy using a variety of systems and tools

• Knowledge of Credit Union products, services, and systems would be considered an asset

How we’ll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive acompetitive annual salarybased on skills and experience. In addition, you will be eligible forvariable compensation and matched pension planper SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)
• Critical Illness insurance, Life insurance, AD&DD insurance, and Employee Assistance programs
• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
• Opportunities for professional development
• Clothing allowance
• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.