Lending Administrator - 12 Month Term

Assiniboine Credit Union Ltd; Winnipeg; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Bonuses

Matched pension

Health and dental benefits

Total compensation program

Job summary

Assiniboine Credit Union Ltd on St Anne's Road in Winnipeg seeks a Lending Administrator to provide loan administration support within the Advice & Service Delivery teams. The role covers processing mortages, loans and lines of credit, including set-up, funding, and account maintenance.

The position emphasizes accuracy, internal controls, and timely service to members, with additional duties in collateral management and file perfection.

Qualifications

• Minimum grade 12 diploma plus two years of relevant experience.
• Higher education in business administration is an asset.
• Experience in a financial institution or office environment preferred.

Responsibilities

• Provide administrative support to lending teams and manage credit files.
• Process mortgage, loan and line of credit set-up, funding and renewals.
• Maintain collateral registrations and discharges; ensure timely documentation.
• Adhere to internal controls, reports, and risk management procedures.
• Support branch teams and processing of loan-related activities.
• Maintain filing systems and support Kaizens and process improvements.

Skills

Analytical skills

Problem-solving

MS Office (Excel, Word, PowerPoint)

Sales and service

Credit administration

Credit union knowledge

Education

Grade 12 diploma

Higher education in business administration (asset)

Tools

Credit union banking system

Job description

St Anne's Rd Head Office
540 St Anne's Road
Winnipeg, MB R2M 5R7, CAN

Reporting to the Assistant Manager, Lending Administration the Lending Administrator (“Administrator”) works as part of a team responsible for providing loan administration support to the Advice & Service Delivery teams. The Administrator contributes positively to the department by completing the various functions related to processing mortgage, loan and line of credits, including set-up and funding, internal risk controls, account maintenance, and branch support relating to lending facilities.

KEY ACCOUNTABILITIES

• Responsible for providing administrative support to the Advice & Service Delivery teams, including managing follow-up requirements for credit files, collateral registration & discharges, set-up and maintenance of payments, processing & preparing renewals, etc.
• Responsible for resolving routine problems to ensure the needs of the members, staff and the Credit Union are met.
• Responsible and accountable for providing quality service to the branch teams and borrowing members.
• Responsible for adhering to all Credit Union policies and procedures, ensuring appropriate internal control procedures are followed and reporting on all required procedures.
• Responsible and accountable for staying abreast of all functional processes and procedures in order to facilitate quality and seamless delivery of sales and service to members.
• Responsible for assisting in the management of credit files through their life-cycle efficiently, accurately, and safeguarding the credit union from undue risk.
• Responsible for contributing to the overall department objectives and actively participating in team efforts to meet service standard commitments and improve efficiencies, including but not limited to participation in Kaizens and other departmental initiatives.
• Responsible for demonstrating support for workplace-diversity and respectful workplace initiatives.
• Understands, respects, and supports ACU’s commitment to corporate social responsibility.
• Employees are required to keep strictly confidential the affairs of anyone whose private information becomes available to them in the course of their duties.
• Responsible to work towards the achievement of meeting standard service agreements to drive a positive member experience
• Complete accurate and efficient administration on both commercial and consumer lending transactions, including but not limited to:

• Act as a liaison with lawyers on both the preparation of solicitor instructions and ensuring the receipt of required collateral documentation.
• Management of member property tax accounts including payment to appropriate organizations within established deadlines.
• Complete funding of various credit facilities upon confirmation the necessary policies and procedures have been met; along with post-verification of credit files to confirm accuracy and file completeness.
• Performing routine verifications and review of banking system generated reports according to established Credit Union guidelines, and identify and initiate action required.
• Daily and monthly monitoring and reconciliation of lending related internal accounts and GLs, such as appraisals, CAFT, etc.
• Registering collateral security: personal property registries and land title offices within legislative standards to perfect security.
• Ensure related tasks are completed as required including but not limited to: CAFT, allotment, property tax account set-ups, etc.
• Ensure processing of maintenance transaction requests are completed accurately and timely as requested by sales team.
• Production of Mortgage Renewal documents, distribution to members and posting of new terms.
• Monitoring monthly Personal Property Registry collateral security expiries and ensuring extensions are processed within deadlines.
• Conduct searches, as required, and complete follow-up relating to file perfection and fire insurance renewals.
• Maintain filing systems, both paper and electronic.

QUALIFICATIONS

Education and experience

This position requires a minimum grade 12 diploma plus a minimum of two years of relevant experience, preferably in a financial institution or office environment. Higher education relating to business administration, or a related field would be considered an asset.

Key Occupational Skills

• Strong analytical and decision making skills
• Problem-solving capabilities
• Proficient in the Microsoft Office suite of products, including Excel, Word and PowerPoint and working knowledge of credit union banking system
• Sales and service skills
• Credit administration skills
• Knowledge of Credit Union philosophy and principles, legislation, regulations, policies and procedures

Please Note: This is a Term Position for 12 months

WHO WE ARE?

As a Certified B Corporation and one of Manitoba's Top Employers (2024), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. You'll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you'll be working for an organization that:

• puts people, planet and prosperity first,
• values diversity and inclusion,
• is focused on social and environmental responsibility,
• supports employees through training programs and long-term career development,
• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Closing Date: Open until Filled

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.