Construction Service Coordinator — Client Liaison

Randstad Canada; Dorval; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

40 hours/week

Salary: 50k-60k CAD

3 weeks vacation

Paid weekly

Bagels weekly

Group insurance after probation - 50%/

RRSP after 1 year

Job summary

Randstad Canada in Dorval is seeking a Service Coordinator for the service department to manage daily maintenance and repair calls from national retail/commercial clients, ensuring quality service and high customer satisfaction.

The role requires coordinating with service technicians, keeping clients informed, handling basic quotations, and maintaining up-to-date invoicing while supporting administrative tasks to sustain a competitive edge.

Qualifications

• Bilingual communication in English and French required.
• Experience in construction environment preferred.
• Ability to coordinate service calls and service technicians.
• Strong organizational and negotiation skills are essential.
• Ability to develop relationships with internal and external resources.

Responsibilities

• Manages daily maintenance & repair requests from various Retail Industry Clients and colleagues within the office.
• Keep clients fully informed from beginning to end of service.
• Follow-up with Service Technicians.
• Ensure invoicing is kept up to date and client terms are respected.
• Handle basic quotations for service calls that surpass client NTEs.
• Find new resources to help maintain a competitive edge nationally.
• Order entry and various administrative clerical tasks.

Skills

Bilingual communication

Construction industry experience

Strong organizational skills

Negotiation skills

Relationship building

Work under pressure

Job description

Randstad Canada in Dorval is seeking a Service Coordinator for the service department to manage daily maintenance and repair calls from national retail/commercial clients, ensuring quality service and high customer satisfaction.

The role requires coordinating with service technicians, keeping clients informed, handling basic quotations, and maintaining up-to-date invoicing while supporting administrative tasks to sustain a competitive edge.