Conference Services Manager — Lead Flawless Events

Coast Canmore Hotel and Conference Centre; Canmore; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Subsidized housing

Hotel discounts

RRSP matching

Job summary

Coast Canmore Hotel & Conference Centre in Canmore is seeking a Conference Services Manager to lead planning and execution of conferences, meetings and events. You will partner with Sales, F&B, Banquets and Operations to deliver flawless service from inquiry to final invoice.

The role requires strong organization, communication and event logistics know‑how, with 2–3 years in conference services or events in a full‑service hotel or conference center.

Qualifications

• 2–3 years of Conference Services or Event Management in a full-service hotel or conference center.
• Excellent organizational and multi-tasking abilities with attention to detail.
• Strong communication and interpersonal skills focused on client service.

Responsibilities

• Serve as primary liaison for small to large group events and manage client relationships.
• Oversee event details including catering, rooming lists, cutoffs, and AV needs.
• Create BEOs, Group Resumes, Rooming Lists, and cost estimates; coordinate with Sales, F&B, Banquets, and Operations.
• Lead cross-department collaboration to deliver a seamless guest experience.
• Represent the hotel at site visits, sales calls, and industry events to cultivate business.

Skills

Organizational skills

Communication

Client service

Project management

Tools

Infor HMS

Opera

Delphi

Job description

Coast Canmore Hotel & Conference Centre in Canmore is seeking a Conference Services Manager to lead planning and execution of conferences, meetings and events. You will partner with Sales, F&B, Banquets and Operations to deliver flawless service from inquiry to final invoice.

The role requires strong organization, communication and event logistics know‑how, with 2–3 years in conference services or events in a full‑service hotel or conference center.