Condo Site Administrator: Resident Services Lead

DEL PROPERTY MANAGEMENT; Toronto; On-site; CAD 42,000 - 60,000; Full time

Job summary

Del Property Management is seeking a Site Administrator to serve as the primary on-site representative for assigned condominium properties, delivering comprehensive administrative support and resident services to ensure smooth daily operations and high customer service levels.

You will handle communications with residents, board members and vendors, manage mail, filing, notices, and assist with meetings and records while upholding standards of excellence across GTA projects.

Qualifications

• Experience in on-site condominium administration and records management.
• Ability to liaise with residents, board members, and service providers.
• Knowledge of legal forms for condominium management is preferred.

Responsibilities

• Liaising with residents, contractors, and vendors in person, by phone and by email
• Organizing, sorting, and distributing incoming and outgoing mail/couriers
• Filing and maintenance of condominium corporation records
• Ordering and maintaining office supplies
• Preparation of notices and correspondence, and posting accordingly under the Condominium Manager's supervision
• Processing common element assessment fees, including facilitating the collection and recording of payments
• Compiling arrears information and sending corresponding notifications under the Condominium Manager's supervision
• Processing payables, including preparing purchase orders and cheque requisitions, and ensuring all cheques are reviewed by the Condominium Manager/Assistant Manager prior to disbursement
• Sending out signed cheques to the vendor directly or to Head Office Accounting, as applicable
• Reconciling invoices with purchase orders, coding according to account codes, and preparing for the Condominium Manager's signature
• Overseeing bookings of various facilities as applicable (i.e. elevator, party room, guest suites, etc.)
• Resident file administration and maintenance of the resident's registry
• Processing and maintenance of other registries as applicable (i.e. enterphone system, key and access fob issuance, bike storage, storage lockers, etc.)
• Preparation of legal forms (i.e. status certificates, lien notices, etc.) under the Condominium Manager's supervision
• Set up and tear down for meetings (i.e. Board meetings, Annual General Meetings, Residents' Meetings, etc.)
• Attending meetings to register attendees as required

Job description

Del Property Management is seeking a Site Administrator to serve as the primary on-site representative for assigned condominium properties, delivering comprehensive administrative support and resident services to ensure smooth daily operations and high customer service levels.

You will handle communications with residents, board members and vendors, manage mail, filing, notices, and assist with meetings and records while upholding standards of excellence across GTA projects.