Condo Site Administrator – Richmond Hill

FirstService Residential Canada; Richmond Hill; On-site; CAD 45,000 - 48,000; Full time

Benefits offered by this job

Health Spending Account

Workperks

Job summary

FirstService Residential is seeking a Condominium Site Administrator in Richmond Hill to support condo boards and residents with timely correspondence and documentation. The role requires attention to detail, strong communication, and reliable scheduling for notices, deliveries, and board processes.

You'll handle inquiries, maintain records, coordinate room bookings, and assist with insurance certificates and emergency responses.

Qualifications

• Minimum of a High School Diploma.
• Exceptional time management, organization skills and problem-solving skills
• Excellent interpersonal, phone and customer service skills
• Ability to establish strong relationships with owners, vendors, coworkers etc.
• Proficient English speaking and writing skills
• Excellent computer skills
• Proactive problem and solutions recognition
• Strong detail orientation

Responsibilities

• Prepare notices, letters and correspondences as needed
• Obtain mail and distribute it accordingly
• Obtain security reports and review for further investigation
• Book party rooms and collect money as per policy
• Book elevators for deliveries and move-in/move-outs
• Attend to resident inquiries and follow up in timely manner
• Provide Status Certificates Request forms to owners
• Respond to emergency situations in timely manner
• Keep track of insurance certificate requests
• Maintain insurance records books for both vendors and unit owners
• Set up meetings for Board Approval process.

Skills

Time management

Organization

Problem solving

Customer service

English proficiency

Computer skills

Relationship building

Education

High School Diploma

Tools

MS Office

Job description

FirstService Residential is seeking a Condominium Site Administrator in Richmond Hill to support condo boards and residents with timely correspondence and documentation. The role requires attention to detail, strong communication, and reliable scheduling for notices, deliveries, and board processes.

You'll handle inquiries, maintain records, coordinate room bookings, and assist with insurance certificates and emergency responses.