Concierge

Shannex Incorporated; Ajax; On-site; CAD 27,552 - 30,307; Part time

Benefits offered by this job

Health benefits

RRSP matching

Vacation accrual

Free parking

Perks program

Education & training

Job summary

Shannex Incorporated in Ajax, Ontario is seeking a Part-Time Concierge (0.53 FTE) to welcome residents and support the Parkland Ajax community. Shifts 4:00pm–8:00pm with alternating weekends; 21 guaranteed hours per week.

You will assist residents, handle calls, and support the administrative team, with data entry and mail duties as needed. A passion for healthcare and seniors, plus strong computer and customer service skills, completes the profile.

Qualifications

• High School /GED completion.
• Excellent computer skills and experienced well in Microsoft Office Suite.
• Previous hospitality/customer service experience an asset especially with seniors.
• Available for day, evening and weekend shifts.
• Passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

Responsibilities

• Reception area maintained in brand standards and guest-friendly.
• Answer internal and external calls and process requests per policies.
• Assist residents with transporting personal belongings to their suite.
• Support Administrative team for clerical needs.
• Enter maintenance service requests and monitor safety procedures.
• Enter data and prepare memos and materials.
• Monitor fire and security alarm panels per facility policy.

Skills

Customer service

Microsoft Office

Hospitality experience

Flexible shifts

Education

High School / GED

Job description

Job Description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Part-Time (0.53 FTE) Concierge to join our Parkland Ajax team based in Ajax, Ontario.

Meaningful Benefits

• Approximate hourly wage: $20.21 - $20.67
• Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Shifts will be 4:00pm - 8:00pm with alternating weekends
• 21 Guaranteed Hours Per Week
• Ensures reception area of campus is in adherence to brand standards at all times
• Communicates with chauffeur when resident is ready for pick up
• Answers internal and external phone calls and processes requests according to Parkland policies and procedures
• Responds to resident requests in a timely manner and in accordance with Parkland policies and procedures
• Provides assistance to residents in transporting personal belongings to their suite
• Supports the Administrative team for clerical needs
• Enters resident maintenance service requests into appropriate software
• Performs a wide variety of typing assignments, and operates the computer to enter data, edit, revise, and, create memos, tables, and other material.
• Monitors fire and security alarm panels, follows safety and security duties as per facility policy.
• Prepares photocopies and facsimiles, sorts and distributes incoming/outgoing mail.

About You

• High School /GED completion.
• Excellent computer skills and experienced well in Microsoft Office Suite.
• Previous hospitality/customer service experience an asset especially with seniors.
• Required to be available for day, evening and weekend shifts .
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com.

All applications are kept in strict confidentiality. Only those selected for an interview will be contacted.