Concessions Stand Lead| Part-Time | Spruce Meadows

Oak View Group; Calgary; On-site; CAD 19,000 - 28,000; Part time

Benefits offered by this job

Pension matching

Job summary

Oak View Group (OVG) in Calgary is seeking a Concessions Stand Lead at Spruce Meadows to manage inventory, build orders, and operate the cash register with excellent service.

The role is part-time, pays CAD 17.00 per hour and is tip eligible; pension matching is offered. Candidates should have a high school diploma (preferred), some food service experience, ProServe, and strong customer service in indoor/outdoor venues.

Qualifications

• High school diploma or equivalent preferred.
• Six months’ experience in food service preferred.
• Must possess a ProServe.
• Ability to work in an indoor/outdoor environment.
• Strong customer service skills.
• Ability to learn to handle cash and operate a cash register/POS system.

Responsibilities

• Conduct cash register sales by taking orders, building orders, and completing the transaction.
• Build orders, prepare food, and have knowledge in all areas of concession operations.
• Maintain stock and communicate low stock items to the Concessions Stand Manager.
• Provide excellent customer service and respond to requests or concerns.
• Maintain a clean and organized workspace, disposal of garbage, cleaning dishes.
• Serve beverages, including alcoholic beverages, responsibly, and check IDs as required.
• Maintain sanitation, health, and safety standards in work areas.
• Restock items and maintain inventory counts.

Skills

Cash handling

POS system

Customer service

Communication

Teamwork

Education

High school diploma (preferred)

ProServe certification

Tools

Cash register

POS system

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Concessions Stand Lead handles the inventory and ordering for the concessions stand. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance and professional appearance in accordance with OVG's policy.

This role pays an hourly rate of $17.00 CAD and is tip eligible.

Benefits for part-time roles: pension matching.

This position will remain open until December 25, 2026.

About The Venue

Spruce Meadows is South Calgary's leading Sports and Entertainment District, located on the border of Southwest Calgary. Regarded as one of the top show jumping venues on the planet, a stunning 500-acre property also hosts a wide range of events, including tournaments, concerts, festivals, and world-famous markets.

Responsibilities

• Conduct the cash register sales by taking orders, building orders, and completing the transaction.
• Build orders, prepare food, and have knowledge in all areas of concession operations.
• Responsible for maintaining stock and supply levels and communicating low stock items to the Concessions Stand Manager.
• Listening and responding to customer requests or concerns with an impeccable level of customer service.
• Responsible for maintaining a clean and organized workspace, including but not limited to disposal of garbage & cleaning dishes.
• Serve beverages to guests, including alcoholic beverages, responsibly.
• Check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
• Maintains sanitation, health, and safety standards in work areas.
• Restock items, including trays, bottles, and cans.
• Maintain a clean and professional appearance, and maintain a clean and well-kept uniform.
• Maintain inventory count, including opening and closing numbers.
• Ordering for the stand, including stock, dry goods, or cleaning supplies.
• Ensure the team is maintaining the cleanliness of the stands before, during, and after the events.

Qualifications

• High school diploma or equivalent is preferred.
• Six months’ experience in the food service industry preferred.
• Must possess a ProServe.
• Ability to work in an indoor/outdoor environment.
• Strong customer service skills.
• Ability to learn to handle cash and learn to operate a cash register and corresponding POS system.
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.

We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.

Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.