Concessions Supervisor | Part-Time | Spruce Meadows

Oak View Group; Calgary; On-site; CAD 26,000 - 36,000; Part time

Benefits offered by this job

Pension matching

Job summary

Oak View Group is hiring a Concessions Supervisor at Spruce Meadows in Calgary, overseeing concession stands during events and ensuring service quality in an outdoor venue.

You will supervise staff, manage setup, food production, cash handling, and safety, while training team members and maintaining guest satisfaction. This part-time role offers pension matching and a strong event-based work environment.

Qualifications

• 1-2 years’ experience in a supervisory role in Food & Beverage.
• Clear communication with staff, customers, and management to foster a positive, cooperative environment.
• Team-oriented, fast-paced, event-driven work setting.

Responsibilities

• Supervise setup and readiness of all concession stands before events.
• Assign duties and ensure staffing coverage and efficiency.
• Monitor food production, inventory, and cash handling procedures.
• Train new and current staff on procedures, best practices, and guest service standards.
• Backfill roles as needed to maintain service and guest satisfaction.
• Support Premium Services operations and special event needs.
• Maintain a safe, clean, harassment-free work environment; report safety issues.

Skills

Supervisory experience

Teamwork

Communication skills

Cash handling

ProServe certification

Food handling certificate

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Concessions Supervisor is responsible for overseeing the day-to-day operations of all concession stands during events, ensuring smooth and efficient service. This position plays a key role in setting up and maintaining all concession areas, supervising staff, maintaining health and safety standards, and supporting overall event success. Due to the nature of this venue, the successful candidate must be comfortable working outdoors.

This role pays an hourly rate of $22.50 CAD.

Benefits for Part-Time roles: Pension matching.

This position will remain open until November 6, 2026.

About The Venue

Spruce Meadows is South Calgary's leading Sports and Entertainment District, located on the border of Southwest Calgary. Regarded as one of the top show jumping venues on the planet, a stunning 500-acre property also hosts a wide range of events, including tournaments, concerts, festivals, and world-famous markets.

Responsibilities

• Supervise set-up and readiness of all concession stands prior to each event.
• Assign duties to employees and volunteers; ensure staffing coverage and operational efficiency.
• Monitor food production, inventory levels, and cash handling procedures.
• Train new and current staff on procedures, best practices, and guest service standards.
• Step in to support or backfill any position as needed to maintain service and guest satisfaction.
• Assist with Premium Services operations and special event needs.
• Maintain a safe, clean, and harassment-free work environment; promptly report and address safety issues.
• Supervise alcohol service, including ID checks and managing over-service situations.
• Support POS transactions, order processing, and guest interaction when needed.
• Ensure all equipment is operational and sanitation standards are met.
• Enforce company policies and procedures; model professional conduct at all times.
• Assist with inventory, training sessions, and other projects assigned by management.

Qualifications

• 1-2 years’ experience working in a supervisory capacity in a food & beverage environment.
• Ability to communicate effectively with all stakeholders, including co-workers, customers, and management, which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Food handling certificate is preferred.
• ProServe qualification is required.
• Ability to handle cash accurately and responsibly.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.