Compassionate Medical Receptionist Front Desk

Foundation Health; Burlington; On-site; CAD 21,000 - 30,000; Part time

Job summary

Foundation Health in Burlington, Ontario is seeking a part-time Medical Receptionist to welcome patients, manage registrations, and support front-desk operations. The role involves scheduling, billing assistance, and coordinating with clinicians in a fast-paced clinic environment.

The ideal candidate has MOA training or equivalent, familiarity with EMR systems, and strong communication skills to deliver compassionate patient care.

Qualifications

• Experience in a medical office or healthcare setting preferred.
• MOA certificate or equivalent training is an asset.
• Familiarity with EMR systems is an asset.
• Excellent verbal and written communication.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a busy environment.
• Proficiency with computers, email, and standard office software.
• Strong interpersonal skills with a professional, compassionate approach.
• Ability to handle confidential information discreetly.
• Ability to work independently while contributing to a team.

Responsibilities

• Greet patients and verify health card information at check-in.
• Register new patients and update existing records.
• Answer phone calls, respond to inquiries, and direct calls.
• Schedule, confirm, reschedule, and cancel appointments.
• Maintain EMR data accuracy and organize patient documents.
• Assist with billing tasks, including OHIP eligibility checks.
• Collaborate with physicians and clinical staff to support operations.

Skills

Verbal and written communication

Organizational skills

Multitasking

Computer literacy

Compassionate patient care

Teamwork

Education

MOA certificate

Tools

EMR systems

Job description

Foundation Health in Burlington, Ontario is seeking a part-time Medical Receptionist to welcome patients, manage registrations, and support front-desk operations. The role involves scheduling, billing assistance, and coordinating with clinicians in a fast-paced clinic environment.

The ideal candidate has MOA training or equivalent, familiarity with EMR systems, and strong communication skills to deliver compassionate patient care.