Compassionate Patient Care Specialist

Echelon Wellness Inc.; Kingston; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Extended health benefits

Job summary

Echelon Wellness in Kingston, Ontario, is seeking a compassionate front-desk/administrative professional to welcome patients, schedule appointments, and assist with treatment estimates. The role supports insurance processing and overall clinic operations in a fast-paced environment.

Ideal candidates have a high school diploma, customer service experience, strong communication, and computer skills. This position offers extended health benefits and requires eligibility to work in Canada.

Qualifications

• High school diploma or equivalent; healthcare-related education is preferred.
• Experience in customer service or healthcare setting is a plus.
• Excellent verbal communication skills and a friendly telephone demeanor.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using computer systems and basic office software.
• Empathy and a genuine interest in patient care and wellness.

Responsibilities

• Welcome and check in patients with professionalism and warmth
• Schedule appointments and assist with treatment estimates
• Assist with processing insurance claims and communicate with providers
• Support clinic operations in a fast-paced environment

Skills

Verbal communication

Organizational skills

Computer skills

Empathy

Teamwork

Independent work

Education

High school diploma

Tools

Office software

Job description

Echelon Wellness in Kingston, Ontario, is seeking a compassionate front-desk/administrative professional to welcome patients, schedule appointments, and assist with treatment estimates. The role supports insurance processing and overall clinic operations in a fast-paced environment.

Ideal candidates have a high school diploma, customer service experience, strong communication, and computer skills. This position offers extended health benefits and requires eligibility to work in Canada.