Community & Workplace Experience Associate

Check Point Software; Ottawa; On-site; CAD 42,000 - 52,000; Full time

Job summary

Check Point Software in Ottawa, ON is seeking an on-site Administrative Assistant with a focus on employee experience and reception duties. The role supports the working environment, coordinates vendors, and helps with scheduling and visits.

You’ll need 2+ years of customer service or admin experience, strong verbal and written communication, and a dependable, detail-oriented mindset. Shipping/receiving experience is a plus.

Qualifications

• 2+ years of experience in Customer Service, Administrative Assistant, or related roles.
• Energetic people person with strong execution skills and customer service orientation.
• Strong verbal and written communication skills.
• Detail-oriented with ability to work with minimal supervision.
• Demonstrated integrity, dependability, and responsibility.

Responsibilities

• Serve as the primary point of contact for employees’ working environment needs.
• Assist with initiatives to enhance employees’ working environment and experience.
• Perform reception duties and assist in scheduling customer visits.
• Manage vendors and support the working environment by ordering and stocking supplies.
• Shorten response and resolution time for ongoing and special requests.
• Create awareness of benefits, activities, and available employee services.
• Support all shipping and receiving activities with various carriers across multiple countries.
• Collect, analyze, and present data as required.
• Assist office management with various tasks as needed.

Skills

Customer service experience

Verbal communication

Written communication

Detail-oriented

Dependability

Job description

Check Point Software in Ottawa, ON is seeking an on-site Administrative Assistant with a focus on employee experience and reception duties. The role supports the working environment, coordinates vendors, and helps with scheduling and visits.

You’ll need 2+ years of customer service or admin experience, strong verbal and written communication, and a dependable, detail-oriented mindset. Shipping/receiving experience is a plus.