Community Associate, Contractor

Check Point Software; Ottawa; On-site; CAD 42,000 - 52,000; Full time

Job summary

Check Point Software in Ottawa, ON is seeking an on-site Administrative Assistant with a focus on employee experience and reception duties. The role supports the working environment, coordinates vendors, and helps with scheduling and visits.

You’ll need 2+ years of customer service or admin experience, strong verbal and written communication, and a dependable, detail-oriented mindset. Shipping/receiving experience is a plus.

Qualifications

• 2+ years of experience in Customer Service, Administrative Assistant, or related roles.
• Energetic people person with strong execution skills and customer service orientation.
• Strong verbal and written communication skills.
• Detail-oriented with ability to work with minimal supervision.
• Demonstrated integrity, dependability, and responsibility.

Responsibilities

• Serve as the primary point of contact for employees’ working environment needs.
• Assist with initiatives to enhance employees’ working environment and experience.
• Perform reception duties and assist in scheduling customer visits.
• Manage vendors and support the working environment by ordering and stocking supplies.
• Shorten response and resolution time for ongoing and special requests.
• Create awareness of benefits, activities, and available employee services.
• Support all shipping and receiving activities with various carriers across multiple countries.
• Collect, analyze, and present data as required.
• Assist office management with various tasks as needed.

Skills

Customer service experience

Verbal communication

Written communication

Detail-oriented

Dependability

Job description

Why Join Us?

As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting‑edge technologies and services to an ever‑growing customer base.

Check Point Software Technologies has been recognized by Forbes as one of the World’s Best Places to Work three years in a row (2020, 2021, 2022), ranking among the top 50 companies across the globe in the IT category. Check Point has also been named to Forbes’ list of World’s Top Female‑Friendly Companies. If you want to make the world a safer place and join an award‑winning company culture – you belong with us.

Key Responsibilities

• Serve as the primary point of contact for employees’ working environment needs.
• Assist with initiatives to enhance employees’ working environment and experience.
• Perform reception duties and assist in scheduling customer visits.
• Manage vendors and support the working environment by ordering and stocking supplies.
• Shorten response and resolution time for ongoing and special requests.
• Create awareness of benefits, activities, and available employee services.
• Support all shipping and receiving activities with various carriers across multiple countries.
• Collect, analyze, and present data as required.
• Assist office management with various tasks as needed.

Qualifications

• On-Site: Ottawa, ON Canada
• 2+ years of experience in Customer Service, Administrative Assistant, or related positions.
• Energetic people person with strong execution skills and customer service orientation
• Experience in Shipping and Receiving is a plus.
• Strong verbal and written communication skills.
• Detail-oriented and demonstrated ability to work with minimal supervision.
• Demonstrated integrity, dependability, and responsibility.

EOE M/F/Veterans/Disabled