Community Support Worker DSL (DAL.26.25)

Excel Society; Edmonton; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

Excel Society in Edmonton is seeking a Community Support Worker to provide direct support to clients at Balwin Villa and Grand Manor CSW. You will schedule and accompany clients to appointments, support health and wellness, and maintain documentation as required.

The role requires strong communication, ASL is preferred, and mandatory First Aid-CPR Level C certification plus a vulnerable sector police check. On-site work with team collaboration is essential.

Qualifications

• First Aid-CPR Level C certification is mandatory.
• Valid police information check with vulnerable sector is mandatory.
• Previous experience in disability services or human services is an asset.

Responsibilities

• Schedule, prepare and support clients to attend appointments and activities.
• Respond to emergencies and document incidents per policy.
• Assist clients toward Individual Support Plan goals in line with Care Plan.

Skills

ASL proficiency

Strong communication

Basic computer skills

Policy adherence

Tools

Computer skills

Job description

Community Support Worker DSL (DAL.26.25)

Job Category: Balwin Villa

Requisition Number: COMMU001568

• Posted : October 1, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Excel Society
10216 124th St NW
Edmonton, AB T5N, CAN

Description

Hours of work: 8 hours flex, 4 days per week, no weekends (60 hrs. biweekly) - (Balwin Villa & Grand Manor CSW)

What You’ll Do:

• Scheduling, preparing, supporting, accompanying, and assisting clients to make and attend professional appointments, activities, community outings, trips, programs, etc.
• To be aware of and implement as required Excel Society’s Safety Emergency Response Procedures. Responding appropriately to emergency situations and reporting incidents and accidents within appropriate time and document as per policy.
• Supporting clients to work towards their Individual Support Plan Goals in alignment with their Care Plan.
• Encouraging and supporting client's efforts to maintain/enhance their health and wellness and assisting client with the maintenance of a clean, healthy, and safe home environment including working with hoarding behaviours.
• Completing, reading, and maintaining all required documentation and educational requirements that align with Excel’s requirements and those of our funders and auditors.
• Demonstrating exceptional and professional verbal and written communication skills including being skilled in the use of computer use, scheduling, and email.
• Able to effectively collaborate with all members of the interdisciplinary team to ensure continuity of care is met and concerns are notified to the appropriate health care provider.
• Recognizing preventative safety initiatives including follow-up procedures of occupational hazards and following guidelines for the prevention of fire and electrical accidents.
• Respecting client’s rights to confidentiality, privacy, dignity, independence, well-being, and choice.
• Understands the policy and procedure for recognizing and reporting signs of client abuse.

What You Bring:

• A caring, reliable, and person-centered approach
• Strong communication skills - ASL proficiency is preferred
• Valid First Aid-CPR Level C Certificate is a mandate.
• Valid police information check with vulnerable sector is mandate.
• Willingness to follow established policies, procedures, and support plans
• Basic computer skills are required
• Previous experience in disability services or human services is an asset
• Supportive and inclusive work culture
• Ongoing training and professional development
• Meaningful work that makes a daily difference
• Opportunities to grow your career in a respected, community-focused organization.