Community Support Worker

The Salvation Army; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player dedicated to serving communities across Canada seeks a compassionate and skilled professional for a counselling role. This position involves providing individualized support to clients, developing rehabilitation plans, and fostering meaningful relationships. With a focus on holistic support and teamwork, you will play a vital role in empowering individuals facing challenges. The organization values diversity and offers a supportive environment where personal and professional growth is encouraged. If you are passionate about making a difference and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Health and dental benefits

Paid vacation

Sick time

RRSP contributions

Continuous learning opportunities

Qualifications

• Bachelor's degree in Social Work or equivalent is essential.
• Experience in counselling for mental health or addictions is required.

Responsibilities

• Provide individualized counselling services to clients.
• Establish and maintain effective professional relationships.
• Design and implement goal-oriented rehabilitation plans.

Skills

Counselling experience in mental health

Strong organizational skills

Interpersonal skills

Problem-solving skills

Documentation skills

Mechanical aptitude

Computer literacy

Ability to handle multiple projects

Education

Bachelor of Social Work or equivalent

Tools

Word processing programs

Inventory control programs

Job description

time left to apply End Date: May 17, 2025 (7 days left to apply)

job requisition id JR101673

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

PURPOSE:

The purpose of the expectation task list is to identify and clarify what management expects from the incumbent. The following expectations and tasks will be part of the annual performance appraisals; your merit increase will be based on the level of performance in each of the following areas.

Expectations may change year to year and both parties should use the annual performance appraisal to determine realistic and equitable goals and outcomes for the upcoming performance year.

EXPECTATIONS & TASK LIST

WORKING RELATIONSHIP(S)

• Reports to the Transitional Employment Program Manager

RESPONSIBILITIES AND ACTIVITIES

Service

• Provide individualized counselling services to a caseload of 10-15 clients within the rehabilitation model, philosophy and policies of the agency
• Establish and maintain purposeful, effective and appropriate professional counselling relationships
• Assess client needs. Design and implement a goal-oriented rehabilitation plan with each client
• Provide crisis intervention, supportive counselling and advocacy when required
• Actively seek employment opportunities and/or volunteer opportunities for clients
• Provide on-site training, support, supervision and quality control
• Notify the supervisor immediately of any problems between the employer and/or client(s) and any significant observations and/or behavioural issues regarding the clients
• Provide the range of services typically described under the term “case management” in the absence of any other support, and based on client need(s) within a framework of holistic support
• Keep all client files in a manner that meets agency expectations
• Responsibly drive the work vehicle, as required, ensure the vehicle is maintained and report any issues to the supervisor immediately
• Provide maintenance of program machines/equipment as required
• Arrange for client’s admission and provide back-up to the intake process when necessary
• Prepare client status change forms, coordinate and track client work hours
• Coordinate/consult with other professionals involved with the client and make referrals to various sections of the community
• Be aware of all aspects of workplace safety and cleanliness and participate as a representative on the Joint Health and Safety Committee at one of The Salvation Army programs
• Be mentally alert and physically fit in order to perform duties
• Demonstrate acceptable professional behavior as outlined in the policies and procedures of the Agency and in the Social Work Code of Ethics
• May be required to drive own vehicle to various sites
• Perform other tasks as assigned

Organizational

• Participate constructively and energetically as a responsible team member and maintain harmonious relations with the staff
• Demonstrate growth within the job description and be responsible for professional self- development
• Be aware of Agency philosophy, policies and procedures, ensuring these are upheld and to provide input into areas as required
• Be involved in supervision with the program supervisor following the Impact Supervision model
• Participate in relevant committee meetings and conferences as required
• Keep records, reports and statistics as prescribed. This includes completing OCANs for clients
• Model effective and efficient work behaviour for clients
• Maintain a valid driver’s license
• Ensure customer relations and business ethics are aligned with The Salvation Army standards

The above responsibilities are to be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

ESSENTIAL SKILLS AND QUALIFICATIONS

• Bachelor of Social Work or equivalent
• Counselling experience in mental health, developmental challenges or addictions
• Strong organizational and planning skills
• Strong interpersonal and problem solving skills
• Demonstrated documentation skills
• Strong mechanical aptitude with knowledge of the safe operation of machinery and equipment associated with the training of clients in a factory/janitorial/lawn care position
• Computer literacy (word processing and inventory control programs)
• Demonstrated ability to handle multiple projects concurrently

Hours of Work: 25 hours per week
Compensation: $23.28 per hour

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

About Us

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.