Community Support Worker

The Salvation Army in Canada; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established organization dedicated to serving communities in need is seeking a compassionate and skilled individual to join their team as a Counsellor. In this role, you will provide vital support to clients facing challenges, develop personalized rehabilitation plans, and maintain professional relationships. The position offers a flexible work environment and opportunities for professional growth. Join a purpose-driven team that values diversity and is committed to making a positive impact in the community. If you are passionate about helping others and possess the necessary skills, this could be the perfect opportunity for you.

Benefits

Health and dental benefits

Paid time off

RRSPs

Opportunities for growth

Flexible work environment

Qualifications

• Bachelor's degree in social work or equivalent required.
• Experience in counselling, especially in mental health or addictions.

Responsibilities

• Provide individualized counselling to clients within the agency's model.
• Assess client needs and develop rehabilitation plans.
• Maintain client files and manage casework based on needs.

Skills

Counselling experience in mental health

Strong organizational skills

Excellent documentation skills

Mechanical aptitude

Computer literacy

Ability to handle multiple projects

Education

Bachelor of Social Work or equivalent

Tools

Word processing software

Inventory control systems

Job description

time left to apply End Date: May 17, 2025 (6 days left to apply)

job requisition id JR101673

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. We also support those experiencing unemployment, addiction, and family challenges. We continually adapt and innovate to meet emerging needs, living out our mission, vision, and values of hope, service, dignity, and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life—there is a place for everyone to belong here.

Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world.

Job Description:

PURPOSE:

The purpose of the expectation task list is to identify and clarify what management expects from the incumbent. The following expectations and tasks will be part of the annual performance appraisals; your merit increase will be based on the level of performance in each of these areas.

Expectations may change year to year, and both parties should use the annual performance appraisal to set realistic and equitable goals for the upcoming year.

EXPECTATIONS & TASK LIST

WORKING RELATIONSHIPS

• Reports to the Transitional Employment Program Manager

RESPONSIBILITIES AND ACTIVITIES

Service

• Provide individualized counselling to a caseload of 10-15 clients within the agency's rehabilitation model and policies
• Establish and maintain professional counselling relationships
• Assess client needs and develop goal-oriented rehabilitation plans
• Provide crisis intervention, supportive counselling, and advocacy as needed
• Offer on-site training, support, supervision, and quality control
• Notify the supervisor of any issues or significant observations regarding clients
• Manage casework based on client needs within a holistic support framework
• Maintain client files meeting agency standards
• Drive work vehicle responsibly, ensure maintenance, and report issues
• Maintain program equipment and machinery
• Assist with client intake and track client work hours
• Coordinate with other professionals and make community referrals
• Participate in workplace safety initiatives and safety committee
• Stay physically and mentally fit to perform duties
• Exhibit professional behavior per agency policies and social work ethics
• May require driving own vehicle to various sites
• Perform other duties as assigned

Organizational

• Contribute as a responsible team member and maintain positive relations
• Engage in professional development and growth
• Uphold agency philosophy, policies, and procedures, providing input as needed

• Participate in supervision and relevant meetings
• Maintain records, reports, and statistics, including OCANs
• Model effective work behavior for clients
• Maintain a valid driver’s license
• Align customer relations and business ethics with agency standards
• Demonstrate professional conduct

The above responsibilities are to be discharged in accordance with The Salvation Army’s Mission Statement, exemplifying Christian standards of conduct.

ESSENTIAL SKILLS AND QUALIFICATIONS

• Bachelor of Social Work or equivalent
• Counselling experience in mental health, developmental challenges, or addictions
• Strong organizational, planning, and interpersonal skills
• Excellent documentation skills
• Mechanical aptitude for safe operation of machinery related to client training
• Computer literacy (word processing, inventory control)
• Ability to handle multiple projects concurrently

Hours of Work: 25 hours per week
Compensation: $23.28 per hour

Salary Range: $23.28 to $29.10, up to $34.92, based on experience, skills, and internal equity. Placement within this range considers market conditions and candidate qualifications.

The Salvation Army provides reasonable accommodations upon request. Please email [e-mail] for assistance.

About Us

Our employees find fulfillment in serving people in need across Canada and Bermuda. Whether front-line or support roles, you'll work with a diverse, purpose-driven team, empowered to provide exceptional service.

We value workplace relationships, flexibility, health and dental benefits, paid time off, RRSPs, and opportunities for growth. Join us to find meaning, make an impact, and grow professionally. There is a place for everyone at The Salvation Army.