Personal Support Worker (2025-266-CC)

WoodGreen Community Services; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established community service organization is seeking a dedicated Personal Support Worker to provide essential care for seniors facing various challenges. This role involves assisting with daily living activities, ensuring a client-centered approach, and maintaining a professional demeanor at all times. The ideal candidate will possess a Personal Support Worker Certificate and have experience working with older adults. Join a team that values compassion and community engagement while making a significant impact in the lives of those you serve. If you are passionate about providing high-quality care and support, this opportunity is perfect for you.

Qualifications

• 1+ years’ experience working with older adults with mental health and addictions issues.
• Excellent understanding of ADLs and iADLs.

Responsibilities

• Assist clients with activities of daily living and personal care.
• Observe and report on clients' conditions and safety.
• Maintain progress notes and communicate with caregivers.

Skills

Client-Centered Care

Communication Skills

Cultural Competence

Behavioral Management Techniques

Food Safety Handling

Education

Personal Support Worker Certificate

Job description

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Competition: (2025-266-CC) Personal Support Worker(2025-266-CC) Employment Type: PSW, Bargaining Unit (1Vacancy) Work Hours: 35 hours/week Wednesday - Sunday10am-6pm Work Setting:
Salary: Onsite at 540 Cedarvale Ave, Toronto, ON
$23.21/hour Application Deadline: May 14, 2025, by 11:59 pm
Program Overview – Supportive Housing, Community Care
The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.


What You Will Do

• Practices a client-centred and culturally competent approach to ensuring high quality personal care for clients
• Presents a professional image to clients and the community and conducts him/herself in a professional manner during all work-related duties
• Assists clients with activities of daily living including feeding, transfers, bathing, skin care, oral hygiene, toileting and continence care
• Assists clients with instrumental activities of daily living including light housekeeping duties, laundry, meal preparation and bulk shopping
• Performs non-controlled acts assigned by the management team, which have been taught by a Regulated Health Professional (or management team), and in accordance with the Unit’s policy
• Performs controlled acts which have been delegated by a Regulated Health Professional, and in accordance with the Unit’s policy
• Provides medication assistance or reminders in accordance with the Unit’s Medication Assistance Policy
• Continuously observes clients and their environments, and reports and documents unsafe conditions and behavioural, physical, mental and / or cognitive changes to the management team in a timely and professional manner
• Consistently completes and maintains progress notes in client profile binder and the communication log, and client management software
• Communicates and collaborates with caregivers/stakeholders to determine preferred approaches to care
• Responds professionally to responsive behaviours; if unable to deal with behaviours successfully, reports to management team and works with various professional and resource persons as required to support the client
• Applies proper food handling practices in accordance with the Unit’s policy
• Applies Routine Practices and uses personal protective equipment in accordance with the Unit’s policy.
• Ensures there are sufficient program supplies, forms and equipment available; reports to Management when supplies are low
• Responds professionally to all emergency situations in accordance with Unit policy
• Participates in regular supervisory sessions with the management team
• Attends training and meetings as directed by the management team to fulfill job responsibilities
• Seeks clarification from management team for any work related incidents, issues, policies, concerns
• Uses good communication and interpersonal skills to work effectively with the program team, Unit and agency staff.
• Ensures the anti-racism objectives and community development principles of the organization are achieved within the program
• Responsible for upgrading training and education as directed by WoodGreen Community Services to fulfill the responsibilities of the job
• Responsible for representing the Unit on internal staff committee as directed by the management team
• Performs other related job duties as required

What You Bring to the Team

• Personal Support Worker Certificate
• 1+ years’ experience working with older adults with mental health, addictions issues and street involvement.
  

What Will Set You Apart

• Practices a client-centred and culturally competent approach to ensuring high quality personal care for clients
• Excellent understanding of how to work with clients to ensure their ADLs and iADLs are met
• Good communication skills: verbal, written, listening and reporting
• Able to work effectively within the team
• Able to be flexible and demonstrate good judgment in assessing clients needs
• Knowledge of behavioural management techniques and approaches
• Knowledge of gerontology issues, health care and social service systems
• Food safety handling skills (Food Handling certificate an asset)
• Skills in keeping personal and program environment hygiene
• Able to provide service based on physical demands of the job

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Financial Services, Software Development, and Technology, Information and Internet

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