Community Support Lead

March of Dimes; Toronto; On-site; CAD 47,000 - 49,000; Full time

Job summary

March of Dimes Canada is seeking a Contract Community Support Leader for Meynell House Congregate Care Program in Toronto. The role is full-time (37.5 hours/week) with shifts including days, evenings and weekends, 6 months in duration.

The position involves 60-80% personal care assistance and 20-40% administrative tasks. Starting wage is CAD 24.18 per hour, with a CAD 3.00/hour government wage enhancement for hours spent directly supporting clients; training and paid leave are not included in

Qualifications

• High School graduate or equivalent.
• Current Standard First Aid and CPR certification.
• Experience working with people with physical disabilities.
• Knowledge of transferring, lifting, and personal care tasks.
• Valid driver’s license or reliable transportation.

Responsibilities

• Provide leadership in delivering services to clients with disabilities.
• Lead attendants in assisting with non-medical activities of daily living.
• Assist in scheduling according to care plans.
• Assist in renewal and management of client service contracts.
• Provide orientation and on-the-job training to new attendants.
• Participate in quality improvement activities.
• Assist in on-call/after-hours rotation.

Skills

High School diploma

First Aid and CPR

Experience with disabilities

Interpersonal skills

Driver’s license / transportation

Education

High School diploma or equivalent

Job description

Posted Tuesday, August 11, 2026 at 4:00 a.m. | Expires Tuesday, September 1, 2026 at 3:59 a.m.

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

This Opportunity

We are currently looking to fill a 6 months Contract Community Support Leader position at Meynell House Congregate Care Program.

• Full time hours are 37.5 hours per week.
  The Community Support Lead will be required to work multiple shifts (i.e., workdays, evenings, weekends).
• This position involves 60-80% assistance with personal care and 20-40% administrative tasks.
• Starting wage is $24.18, this compensation is inclusive of a $3.00 per hour wage enhancement from the Ontario government for hours spent directly supporting clients. The wage enhancement does not apply to training and paid leave

Duties :

• Provide leadership in the efficient and safe delivery of services to clients with disabilities.
• Lead a group of attendants in providing assistance to consumers with the non-medical activities of daily living.
• Assist the Service Manager in ensuring that schedules are developed according to the client’s care plan.
• Assist in the renewal and management of client’s service contract.
• Ensure the orientation, continuous goal setting, problem solving and service planning with clients.
• Provide orientation and on the job training to all newly hired support service attendants and provide ongoing leadership and coaching to all attendants.
• Participate in quality improvement activities.
• Display diplomacy with clients attendants, other service centers and agencies
• Manage change in a constructive and positive fashion.
• Service delivery resolution and handle conflict resolution
• Participate in the On-Call/After Hours rotation.

Background / Qualifications:

• High School graduate or equivalent
• Current Standard First Aid and CPR certification
• Experience working with people with physical disabilities, experience/knowledge/understanding of Independent Living or Consumer based care.
• Knowledge of and abilities in transferring, lifting, bowel and bladder routines and
  other attendant care duties
• Physical Demands Self Analysis Required upon hire
• Good interpersonal and communication skills
• Ability to work flexible and regularly scheduled hours
• Valid driver’s license and/or reliable transportation

Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re: Contributing to our important mission:creating real change for people with disabilities.

Joining a leading national charity with a history of impact and a future full of possibility Enjoyingindustry-leading employment incentives and benefits Supported in yourprofessional growth, development, and success Included in ourempathetic and supportive work culture Learn more about why we’re a great employer atmarchofdimes.ca/careers.

We value the health & safety of our employees!

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.