Community Residential Manager

Colonial Group; Calgary; On-site; CAD 38,000 - 54,000; Full time

Job summary

Colonial Group in Calgary is seeking a hands-on Property/ Site Coordinator for McKinnon Court Apartments. You will manage cleaning, maintenance, lease showings, rent collection, and coordination with contractors.

Required: 2 years of customer service experience, post-secondary education in a related field is an asset, and comfort with computer/web-based programs. A flexible schedule including evenings and weekends is essential, with physical duties such as walking, lifting up to 10kg, and stairs

Qualifications

• 2 years customer service experience required.
• Post-Secondary education in related field is an asset.
• Ability to learn and adapt to web-based programs and new technology.

Responsibilities

• Love people and take ownership of the site; hands-on with cleaning and maintenance tasks.
• Be flexible with schedule; available to work evenings and weekends.
• Collect rent and follow up on defaults.
• Inspect vacant and upcoming suites; lease and show suites.
• Conduct annual suite inspections and prepare bank deposits.
• Coordinate contractors and ensure work meets contract conditions.
• Assist with snow removal, cleaning and touch-up painting as required.
• Complete other tasks as assigned.

Skills

Customer service

Communication

Teamwork

Education

Post-secondary education

Tools

Computer skills

Job description

Location

• McKinnon Court Apartments (NE Calgary)

Responsibilities

• Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site
• Successful applicants must have a flexible schedule and be available to work evenings and weekends
• Collect rent and follow up on defaults
• Inspections of vacant and upcoming suites
• Lease and show suites
• Annual suite inspections
• Prepare and deliver bank deposits
• Ensure contractors arrive as per scheduled timelines and complete their work per conditions of the contract
• Assist with snow removal, cleaning, and touch-up painting as required
• Complete other tasks as assigned

Experience and Educational Requirements

• 2 years customer service experience required
• Post-Secondary education in related field is an asset

Technical Requirements

• Computer experience is required with web based programs preferred
• Ability to learn and adapt quickly to changing systems and new technology
• Familiarity with technology is an asset

Non-Technical Requirements

• Strong commitment to providing excellent customer service
• Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
• Exceptional problem-solving and decision-making capabilities
• Demonstrates a positive attitude, enthusiasm and assertiveness
• Ability to spend up to eight hours walking, standing, climbing stairs, lifting
• Ability to maneuver or lift up to 10kg with the proper equipment