Community Program Coordinator

The Salvation Army in Canada; Toronto; On-site; CAD 55,000 - 84,000; Full time

Job summary

Join a forward-thinking organization dedicated to serving communities in need. As a Community Program Coordinator, you will play a pivotal role in building relationships with local leaders and enhancing programs that support individuals facing challenges. This position offers the chance to make a real difference in people's lives by coordinating community initiatives and fostering partnerships with social service providers. You will also lead volunteer programs and engage with community members to ensure their voices are heard. If you are passionate about community development and ready to contribute to a meaningful mission, this is the opportunity for you.

Qualifications

• Minimum two-year diploma in Human Services or related field; degree preferred.
• 1-3 years experience in homeless or community development sector.

Responsibilities

• Establish effective relationships with community leaders and stakeholders.
• Conduct research to identify support needs of clients.
• Develop partnerships with social service providers for program enhancement.

Skills

Research

Communication

Facilitation

Confidentiality

MS Office Proficiency

Community Partnership Development

Education

Two-year diploma in Human Services

Degree in related field

Job description

Join to apply for the Community Program Coordinator role at The Salvation Army in Canada

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Accountabilities

Job Description:

Community Relations

• Establish and maintain effective working relationships with city councillors, local community leaders, organizations, groups, residents and other community members.
• Participate in local community planning initiatives and represent the shelter on related committees or groups in the city.
• Work proactively and inclusively with stakeholders to support productive community relations between residents and the respite centre.
• Respond to community concerns promptly and respectfully, respecting clients' privacy rights.
• Represent the shelter at community tables, ensuring all voices are heard.
• Act as a community resource for conflict resolution, mediation, facilitation, and building community relationships.
• Develop a volunteer program for the shelter.
• Develop a student placement program to support staff and clients.
• Perform on call duties as scheduled.

Program

• Conduct research to identify support and programming needs of clients.
• Develop a work plan to engage community and faith groups and local social services in delivering relevant programs.
• Build partnerships with social service providers to enhance programs and services.
• Secure facilitators for workshops on topics like stress management, budgeting, nutrition, etc.
• Coordinate with community service providers and internal teams for effective service delivery.
• Facilitate access to housing supports and mental health services through partnerships.
• Support employment readiness programs, including resume writing and training needs assessment.

Health and Safety

Assist in ensuring compliance with Occupational Health and Safety requirements specific to the shelter, including workplace inspections, safety talks, incident investigations, and employee training.

Organizational Responsibilities

• Adhere to the values and policies of The Salvation Army.
• Participate in staff meetings and training.
• Engage in supervision and performance evaluations.
• Follow policies and procedures manuals and standards.
• Make suggestions for improving efficiency and procedures.
• Represent the organization professionally.

Critical Relationship Management

Perform other related duties as required.

Internal & External Relationships

• Internal: Front Line Workers, management, staff, volunteers.
• External: Community stakeholders, city councilors, clients, community members.

Leadership & Working Conditions

• Reports to: Director
• Direct reports: Volunteers
• Work hours: Full-time, generally Monday to Friday, 8 am to 4 pm, with some evenings/weekends.
• Work environment: Shelter locations with generally agreeable conditions.

Qualifications

• Minimum two-year diploma in Human Services or related field; degree preferred.
• Certifications: First Aid/CPR, Crisis Intervention, Conflict Resolution.
• Experience: 1-3 years in homeless or community development sector.
• Skills: Research, communication, facilitation, confidentiality, proficiency in MS Office, ability to develop community partnerships.
• Valid Ontario Class G Driver’s License and satisfactory driving record preferred.

Compensation

Range: $55,693.49 to $83,540.23, based on experience and qualifications. Reasonable accommodations available upon request.