Community Impact Caseworker

TSA The Salvation Army TSA; Victoria; On-site; CAD 33,000 - 41,000; Full time

Job summary

The Salvation Army is seeking a dedicated professional to support clients through case management and program delivery in Canada. You will collaborate with partners, conduct home visits, and coordinate referrals while upholding safety policies and documentation standards.

Responsibilities include developing program materials, supporting policy development, and contributing to training. The role emphasizes compassionate engagement with marginalized individuals and cross‑agency collaboration.

Qualifications

• Ability to collaborate with partners across Canada and communities served.
• Experience supporting clients through case plans, referrals, and services.
• Strong communication, documentation, and reporting skills.
• Knowledge of OH&S policies and safety considerations in service delivery.
• Ability to work with diverse populations in challenging settings.

Responsibilities

• Case Management: develop plans, complete paperwork, visit clients, coordinate referrals.
• General Program Support: assist in program design, reporting, and stakeholder engagement.
• Professional Development: participate in training and contribute to project refinement.

Skills

Communication

Case management

De-escalation

Interpersonal skills

Team collaboration

Education

Post-secondary college diploma in Social Services

Tools

Microsoft Office

Job description

The Salvation Army is seeking a dedicated professional to support clients through case management and program delivery in Canada. You will collaborate with partners, conduct home visits, and coordinate referrals while upholding safety policies and documentation standards.

Responsibilities include developing program materials, supporting policy development, and contributing to training. The role emphasizes compassionate engagement with marginalized individuals and cross‑agency collaboration.