Community Services Case Manager — Social Impact

The Salvation Army in Canada; Victoria; In loco; CAD 42.000 - 66.000; Tempo pieno

Descrizione del lavoro

The Salvation Army in Canada is seeking a dedicated professional to support social services programs across multiple sites. The role involves case management, collaboration with partners, and delivering program activities in a respectful, client-centered manner.

Responsibilities include documentation, program development, and coordination with leadership to meet outcomes. Strong communication, confidentiality and adaptability are essential while serving diverse communities.

Competenze

• Post-secondary diploma in Social Services or related field is required or an equivalent combination of education and experience.
• Experience in a social services setting and working with marginalized individuals is valued.
• Proficient with Microsoft Office (Word, Excel, Publisher, Access, PowerPoint) and general administrative procedures.

Mansioni

• Provide case management and referrals within Canada-wide programs and partnerships.
• Develop and implement program materials, policies and evaluation measures.
• Maintain accurate records, complete monthly and end-of-project reports.

Conoscenze

Communication

De-escalation

Teamwork

Problem solving

Organization

Relationship management

Motivation

Formazione

Post-secondary diploma in Social Services or related field

Equivalent combination of education and experience

Descrizione del lavoro

The Salvation Army in Canada is seeking a dedicated professional to support social services programs across multiple sites. The role involves case management, collaboration with partners, and delivering program activities in a respectful, client-centered manner.

Responsibilities include documentation, program development, and coordination with leadership to meet outcomes. Strong communication, confidentiality and adaptability are essential while serving diverse communities.