Community-Driven Employment Counselor

Métis Nation; Toronto; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Annual holiday closure in December

16 paid public and employer holidays

15 paid health & wellness days

Employee Assistance Plan

Bell Mobility exclusive partnerプrogram

Dell member purchase program

Job summary

The Métis Nation of Ontario is seeking an Employment Counsellor to deliver individualized employment and training services to Métis clients. You will assess, develop return-to-work action plans, coach, and refer clients to education or employment opportunities while handling funding supports and ensuring compliance with program guidelines.

Responsibilities include case management, data integrity, community engagement, and facilitating events to enhance client access, with a strong emphasis on

Qualifications

• College Diploma (1 or 2 year)
• 1 to 3 years of experience
• A high degree of technology literacy and proficiency in standard office equipment
• Advanced administrative, organization and communications skills
• Organization skills, time/priority management, and highly detail-oriented
• Ability to problem-solve, demonstrate sound judgement, and make decisions independently within set processes and procedures
• Ability to work alone/independently with minimal supervision
• Finance knowledge (budgeting, forecasting, monitoring, reporting)
• Valid driver's license and reliable transportation

Responsibilities

• Delivery of associated program goals, including delivery of services, managing volunteers, and maintaining and supporting clients within a pre-defined geographic area.
• Provide support to assist clients in developing skills to deal with and resolve identified challenges.
• Maintain client files, including case notes, to collect pertinent data, ensuring client confidentiality at all times.
• Perform administrative duties related to case management and service delivery.
• Ensure program delivery is consistent with funding agreements, including community engagement and support for navigating the system.
• Plan and execute on a client service plan, including the provision of financial assistance and referrals to other services.
• Evaluate the effectiveness of service and program delivery.
• Organize and facilitate community events to enhance client and community knowledge, improve client access, and provide training on cultural sensitivity and awareness.
• Conduct one-on-one client assessments and develop individualized return-to-work action plans, identifying appropriate employment, training, or educational supports tailored to each client’s needs and goals.
• Administer client financial supports (e.g., tuition, transportation, living allowances) following program guidelines, ensuring all documentation is complete, accurate, and audit-ready.
• Maintain active case files and provide ongoing coaching and follow-up, tracking client progress, updating records in the database, and preparing reports to support program monitoring and accountability.
• Promotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.).
• Reports all unsafe conditions, hazards or practices, accidents and incidents in accordance with the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation.
• Performs other job/branch-related duties as required.

Skills

Tech literacy

Administrative skills

Communication skills

Organization skills

Time/priority management

Independent decision-making

Finance knowledge

Driver's license

Education

College Diploma

Job description

The Métis Nation of Ontario is seeking an Employment Counsellor to deliver individualized employment and training services to Métis clients. You will assess, develop return-to-work action plans, coach, and refer clients to education or employment opportunities while handling funding supports and ensuring compliance with program guidelines.

Responsibilities include case management, data integrity, community engagement, and facilitating events to enhance client access, with a strong emphasis on