Employment Counsellor

Pillar Nonprofit Network; London; On-site; CAD 42,000 - 64,000; Full time

Job summary

London Training Centre is seeking an Employment Counsellor to support clients through intake, assessment and counselling, with a focus on case management and successful labour market integration.

The role involves one-to-one sessions and group workshops, delivering job-search guidance, resume and cover letter support, and maintaining confidential client records in databases such as Webtracker, EScases and CaMS.

Qualifications

• Provide intake, assessment, employment counselling and case management for clients.
• Develop outcome-based service plans with clients.
• Stay current on London region employment resources and job search strategies.
• Understand Employment Ontario, Ontario Works and ODSP programs.
• Enter and manage client data in confidential databases.
• Experience with data management software; familiarity with Webtracker, EScases and CaMS is a plus.

Responsibilities

• Provide intake, assessment, employment counselling and case management services for clients.
• Develop outcome based service plans with the clients.
• Remain current on London regional employment resources and job search strategies.
• Maintain understanding of Employment Ontario, Ontario Works and ODSP programs and services.
• Enter data and maintain client information in confidential databases; use data management software.
• Complete reports and documentation on activities as required.
• When required, facilitate group employment sessions, attend job fairs, conduct community outreach.

Skills

Case management

Employment counselling

Group facilitation

Resume/cover letter guidance

Data entry

Education

Post-secondary degree in human services or social work

Tools

Webtracker

EScases

CaMS

Job description

London Training Centre has a fulltime position for an Employment Counsellor.

This position is responsible for case management of individual clients of the organization. Meeting one to one or conducting group sessions, this position provides support services and counselling that assists clients with the development of service plans and their integration into the labour market, schooling and or training.

Duties and Responsibilities of this position include:

• Provide intake, assessment, employment counselling and case management services for clients.
• Develop outcome based service plans with the clients.
• Remaining current on London (region) employment resources, labour market trends and the most effective job search strategies including effective cover letter and resume designs, techniques and monitoring marketplace trends.
• Maintain a current and comprehensive understanding of the delivery and administration of all Employment Ontario, Ontario Works and ODSP programs and services.
• Entering data - maintaining and updating client information in a timely and effective manner in various databases in accordance with confidentiality and security protocols.
• Ability to utilize data management software for client data entry. Familiarity with Webtracker, EScases and CaMS databases would be an asset.
• Completing reports and documentation on activities as required.
• When required as part of the broader employment services team facilitate group employment sessions, attend job fairs, conduct community outreach, and/or any other duties that support the effective delivery of services.

The ideal candidate will have strong qualifications, superior administrative skills, an expert ability to utilize data management software for client data entry, a post-secondary degree related to human services or social work, experience in the employment sector, experience working with a diverse set of clients with multiple barriers including unemployment, poverty, mental health, addictions and various disabilities, have superior knowledge of all aspects of the job search process including how to compose resumes, cover letters and how to expertly support the client through various life transitions to successfully reach their goals, and, together with their colleagues, develop and maintain innovative programming that achieves the highest standards in employment practices and adult education.

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