001 - Employment Counselor

Métis Nation; Toronto; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Annual holiday closure in December

16 paid public and employer holidays

15 paid health & wellness days

Employee Assistance Plan

Bell Mobility exclusive partnerプrogram

Dell member purchase program

Job summary

The Métis Nation of Ontario is seeking an Employment Counsellor to deliver individualized employment and training services to Métis clients. You will assess, develop return-to-work action plans, coach, and refer clients to education or employment opportunities while handling funding supports and ensuring compliance with program guidelines.

Responsibilities include case management, data integrity, community engagement, and facilitating events to enhance client access, with a strong emphasis on

Qualifications

• College Diploma (1 or 2 year)
• 1 to 3 years of experience
• A high degree of technology literacy and proficiency in standard office equipment
• Advanced administrative, organization and communications skills
• Organization skills, time/priority management, and highly detail-oriented
• Ability to problem-solve, demonstrate sound judgement, and make decisions independently within set processes and procedures
• Ability to work alone/independently with minimal supervision
• Finance knowledge (budgeting, forecasting, monitoring, reporting)
• Valid driver's license and reliable transportation

Responsibilities

• Delivery of associated program goals, including delivery of services, managing volunteers, and maintaining and supporting clients within a pre-defined geographic area.
• Provide support to assist clients in developing skills to deal with and resolve identified challenges.
• Maintain client files, including case notes, to collect pertinent data, ensuring client confidentiality at all times.
• Perform administrative duties related to case management and service delivery.
• Ensure program delivery is consistent with funding agreements, including community engagement and support for navigating the system.
• Plan and execute on a client service plan, including the provision of financial assistance and referrals to other services.
• Evaluate the effectiveness of service and program delivery.
• Organize and facilitate community events to enhance client and community knowledge, improve client access, and provide training on cultural sensitivity and awareness.
• Conduct one-on-one client assessments and develop individualized return-to-work action plans, identifying appropriate employment, training, or educational supports tailored to each client’s needs and goals.
• Administer client financial supports (e.g., tuition, transportation, living allowances) following program guidelines, ensuring all documentation is complete, accurate, and audit-ready.
• Maintain active case files and provide ongoing coaching and follow-up, tracking client progress, updating records in the database, and preparing reports to support program monitoring and accountability.
• Promotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.).
• Reports all unsafe conditions, hazards or practices, accidents and incidents in accordance with the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation.
• Performs other job/branch-related duties as required.

Skills

Tech literacy

Administrative skills

Communication skills

Organization skills

Time/priority management

Independent decision-making

Finance knowledge

Driver's license

Education

College Diploma

Job description

Job Description

Posted Thursday, August 27, 2026 at 4:00 AM | Expires Saturday, September 12, 2026 at 3:59 AM

Contract Term: 1- Year Contract

MNO’s culture is at our core
The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.

• Annual paid two- week holiday closure in December
• 16 paid public and employer holidays
• 15 paid health & wellness days
• Challenging, multi-disciplinary work environment that fosters learning and professional development
  
• Substantial educational incentive to promote personal and professional growth
• An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
  
• Other perks
• Employee Assistance Plan
• Bell Mobility's exclusive partner program
• Dell member purchase program

About the Role:

The Employment Counsellor is a client-facing role responsible for delivering individualized employment and training services to Métis clients. The position involves conducting assessments, developing return-to-work action plans, and providing coaching and referrals to help clients achieve their education or employment goals. Employment Counsellors also administer client funding supports, such as tuition, transportation, and living allowances, in accordance with program guidelines and funding agreements. This includes maintaining accurate case files, verifying documentation, and ensuring compliance with internal policies and reporting requirements. The role requires strong interpersonal skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, service-focused environment.

What you will be doing:

• Delivery of associated program goals, including delivery of services, managing volunteers, and maintaining and supporting clients within a pre-defined geographic area.
• Provide support to assist clients in developing skills to deal with and resolve identified challenges.
• Maintain client files, including case notes, to collect pertinent data, ensuring client confidentiality at all times.
• Perform administrative duties related to case management and service delivery.
• Ensure program delivery is consistent with funding agreements, including community engagement and support for navigating the system.
• Plan and execute on a client service plan, including the provision of financial assistance and referrals to other services.
• Evaluate the effectiveness of service and program delivery.
• Organize and facilitate community events to enhance client and community knowledge, improve client access, and provide training on cultural sensitivity and awareness.
• Conduct one-on-one client assessments and develop individualized return-to-work action plans, identifying appropriate employment, training, or educational supports tailored to each client’s needs and goals.
• Administer client financial supports (e.g., tuition, transportation, living allowances) following program guidelines, ensuring all documentation is complete, accurate, and audit-ready.
• Maintain active case files and provide ongoing coaching and follow-up, tracking client progress, updating records in the database, and preparing reports to support program monitoring and accountability.
• Promotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.).
• Reports all unsafe conditions, hazards or practices, accidents and incidents in accordance with the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation.
• Performs other job/branch-related duties as required.

Qualifications:

• College Diploma (1 or 2 year)
• 1 to 3 years of experience
• A high degree of technology literacy and proficiency in standard office equipment
• Advanced administrative, organization and communications skills
• Organization skills, time/priority management, and highly detail-oriented
• Ability to problem‑solve, demonstrate sound judgement, and make decisions independently within set processes and procedures
• Ability to work alone/independently with minimal supervision
• Finance knowledge (budgeting, forecasting, monitoring, reporting)
• Valid driver's license and reliable transportation

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email human resources if you require an accommodation during the hiring process.

Special Services Organization

The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email human resources if you require an accommodation during the hiring process.

Special Services Organization

The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).