Communications Specialist

City of Winnipeg; Winnipeg; On-site; CAD 78,000 - 102,000; Full time

Job summary

City of Winnipeg seeks a Communications Specialist to support the Winnipeg Civic Employees' Benefits Program (WCEBP). This on-site role coordinates website maintenance, creates clear content, and delivers member-focused communications with accessibility in mind.

The ideal candidate will have a post-secondary degree in Communications and 3+ years in web content management, strong writing/editing skills, and experience with CMS tools and Adobe Creative Suite. Competitive salary and benefits apply.

Qualifications

• Excellent writing, editing and proofreading skills with ability to communicate complex information clearly.
• Experience managing website content through CMS; Liferay is a plus.
• Knowledge of WCAG 2.1 accessibility, usability, and SEO best practices.
• Experience creating content for digital and multimedia platforms.
• Proficient with Microsoft Office and design/video editing software such as Adobe InDesign and Adobe Premiere.

Responsibilities

• Research, write, edit, and adapt content for websites, educational materials, announcements and reports.
• Translate complex pension and disability information into accessible content for diverse audiences.
• Coordinate day-to-day maintenance and development of WCEBP's websites using CMS workflows.
• Develop and maintain website content ensuring accessibility and user experience.
• Create multimedia content to support member engagement and communications initiatives.
• Collaborate with subject matter experts and IT staff on communications projects.
• Support the development and execution of internal and external communication strategies.
• Monitor website performance and feedback, recommend improvements for online services.
• Ensure communications align with brand identity and WCAG 2.1 standards.
• Stay current on communications, digital media and web accessibility trends.

Skills

Writing

Editing

Proofreading

Organization

Interpersonal skills

Collaboration

Confidentiality

Attention to detail

Professionalism

Education

Post-secondary degree in Communications or related field

Tools

Microsoft Office

Adobe InDesign

Adobe Premiere

Liferay

Job description

Job Profile

Job Title: Communications Specialist

Department: The Winnipeg Civic Employees' Benefits Program

Designated Work Location: On site, 5 th Floor - 317 Donald Street

Position Type: Full-Time, Permanent

Position Grade: WAPSO 3

Salary: $77,751.23 - $101,793.27 (Effective July 1, 2026)

Posting No: 127423

Closing Date: October 6, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg (the City) is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits .

We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

WCEBP is a dynamic and growing administrator of pension and long-term disability benefits. Serving more than 22,000 Members, WCEBP recognizes that effective communication is essential to delivering exceptional service and maintaining Member trust. We are committed to providing clear, accurate, and engaging communications that simplify complex pension and disability concepts, support Members through important life events, and ensure they have the information needed to make informed decisions with confidence.

WCEBP is seeking a highly motivated and creative individual with strong organizational, communication, and relationship-building skills to join our Communications team. Reporting to the Manager, Communications, the Communications Specialist works collaboratively across the organization with subject matter experts and Information Systems staff to support the development and delivery of member-focused communications initiatives. The role is responsible for the day-to-day coordination and maintenance of WCEBP's websites, the development of clear and engaging content, and the support of communications projects that enhance the Member experience. Through a focus on website development and maintenance, content creation, collaboration, and communications quality and compliance, this position helps ensure WCEBP's communications are accessible, informative, and aligned with organizational priorities. To succeed in this role, you must be detail-oriented, adaptable, and passionate about translating complex information into clear and meaningful communications that help Members navigate important life events with confidence.

As The Communications Specialist You Will

• Research, write, edit, and adapt clear and engaging content for websites, educational materials, announcements, reports, and other communication channels.
• Translate complex pension and disability information into accessible content for diverse audiences.
• Coordinate the day-to-day maintenance and development of WCEBP's websites using established content management systems and workflows.
• Develop and maintain website content, ensuring functionality, accessibility, and a positive user experience.
• Create multimedia and digital content to support member engagement and communications initiatives.
• Collaborate with subject matter experts, Information Systems staff, and internal stakeholders to plan and implement communications projects.
• Support the development and execution of communication strategies for internal and external audiences.
• Monitor website performance and member feedback, recommending improvements to enhance online services and accessibility.
• Ensure all communications align with organizational standards, brand identity, and Web Content Accessibility Guidelines (WCAG 2.1).
• Stay current on communications, digital media, and web accessibility best practices and emerging trends.

Your Education And Qualifications Include

• Post-secondary education in Communications, Creative Communications, Public Relations, Marketing, Digital Media, or a related field. Equivalent combinations of education and experience may be considered.
• Minimum of three (3) years of progressive experience in communications, web content management, digital media, or a related field.
• Exceptional writing, editing, and proofreading skills with the ability to communicate complex information clearly and effectively.
• Experience managing website content through content management systems; experience with Liferay is considered an asset.
• Knowledge of web accessibility standards (WCAG 2.1), usability principles, and SEO best practices.
• Experience developing content for digital and multimedia platforms.
• Proficiency with Microsoft Office and design/video editing software such as Adobe InDesign and Adobe Premiere.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent interpersonal and collaboration skills, with the ability to work effectively with diverse stakeholders.
• High level of professionalism, integrity, attention to detail, and commitment to maintaining confidentiality.
• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://www.canalliance.org/en/ at application.

Conditions Of Employment

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Search information, please visit: www.winnipeg.ca/police
• Applicants will be required to undergo proficiency testing to determine their knowledge, skills and abilities as they relate to the qualifications of the position.
• Willingness and ability to successfully complete additional training and/or certificates relevant to this position's duties within specified timeframes, if requested by WCEBP management.

• Vacancies will be filled in accordance with the current collective agreement with the Winnipeg Association of Public Service Officers (WAPSO).

• Applicants will be required to undergo assessments to determine their knowledge, abilities and skills as they relate to the qualifications of the position.

Hours of Work: 8:30 a.m. to 4:30 p.m. (35 hours/week)

Employee Group: Winnipeg Association of Public Service Officers (WAPSO)

Contact Person: Suzanne Buckley, Human Resources Specialist

Phone No.: [phone]

Email: [e-mail]

Position Reports To: Manager, Communications

Only candidates selected for interviews will be contacted.