Clerk C - Pay & Benefits

City of Winnipeg; Winnipeg; On-site; CAD 57,000 - 61,000; Full time

Job summary

The City of Winnipeg is seeking a Pay and Benefit Clerk to support Winnipeg Fire Paramedic Services with payroll and benefits administration. The role involves processing department EA requests in PeopleSoft, coordinating health plan information, and handling reimbursements and year-end duties.

Strong knowledge of payroll processes, benefits, timekeeping, and data entry in a large environment is essential. The position offers on-site work and opportunities for professional growth within the

Qualifications

• Completion of Grade 12/G.E.D. supplemented with formal related training such as the Payroll Compliance Practitioner Certificate Program of the National Payroll Institute or the completion of courses through the Canadian Payroll Association; Human Resources or Business Administration with directly related experience in a similar role; or an equivalent combination of related training and experience will be considered.
• Minimum two (2) years directly related experience working in payroll processing, benefit administration, timekeeping and data entry in a large, complex environment.
• Experience working with confidential and sensitive documents and information and exercising discretion in providing information to others.
• Experience working in the relevant PeopleSoft modules (e.g. Base HR, Benefits, Time and Labor), or in an equivalent Human Resource Information System. Experience using Vector is an asset.
• Experience using Microsoft Office (Word, Excel and Outlook) at an intermediate level.
• Previous experience working in a 24 hours/day, 365 days a year, emergency service environment is an asset.
• Ability to coach and mentor staff.
• Ability to organize work, manage competing priorities and prioritize workload and meet deadlines in a high volume, high stress work environment.
• Ability to work independently with initiative.
• Ability to resolve problems and make decisions, exercising sound judgment.
• Ability to work collaboratively within a team, establish and maintain effective working relationships with colleagues, supervisors, management, and other civic department personnel, external sources and the public.
• Ability to maintain and organize accurate files and records.
• Ability to accurately interpret collective agreements and provide responses to technical payroll, benefits and timekeeping inquiries.
• Strong attention to detail with the ability to perform complex calculations and analyze data accurately and expediently.
• Excellent customer service skills with the ability to deal with requests and enquiries in a professional, courteous and timely manner.
• Excellent verbal communication skills with the ability to clearly and effectively communicate technical information to a variety of audiences.
• Excellent written communication skills with the ability to effectively prepare and draft written correspondence and communication material on a wide range of issues, including but not limited to subjects associated with payroll and benefits.
• Knowledge of City of Winnipeg functions as they relate to payroll/attendance is preferred.

Responsibilities

• Process all Departmental employee career events/actions into PeopleSoft Employee Action (EA) Form in PeopleSoft HR Module.
• Be responsible for the provision of a wide range of information and services to employees, including new employee orientation, leave plan and health plan information; leave of absences, terminations and retirements.
• Perform Health Plan Administrator functions by managing all health plan applications for Departmental employees, corresponding directly with Manitoba Blue Cross and City Benefits and answering queries from employees.
• Track and process all reimbursements for drivers license, memberships and professional dues for Departmental employees. Process car allowance approvals.
• Maintain various Departmental lists and complete scheduled year end duties.
• Supervise payroll clerical staff.
• Provide other related administrative support.

Job description

Recruitment Details

Pay and Benefit Clerk

Winnipeg Fire Paramedic Service

Posting No.: 127415

The City of Winnipeg is a vibrant and dynamic organization with many opportunities!

We offer a diverse and welcoming work environment that delivers quality services to our citizens.

Department: Winnipeg Fire Paramedic Service

Designated Work Location: 180 King Street, 100% on site

Position Type: 1 Permanent, Full-Time Position; 1 Permanent on Temporary, Full-time position until April 2027

Salary: $2,175.73- $2,351.98 biweekly as per the Clerk C classification

Closing Date: October 5, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits. We take pride in fostering a diverse, safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

For the purpose of this recruitment, Equity may be a factor in selection. Consideration will be given to Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers.

In accordance with the applicable collective agreement(s), recruitment and promotion provisions will be considered prior to applying equity strategies. Where permitted, preference will be given to qualified applicants who self-identify as members of the equity group(s) listed above.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile

Reporting to the Senior HR Clerk, the Pay and Benefit Clerk (PBC) will work independently to provide administrative and clerical support to Winnipeg Fire Paramedic Services related to payroll and benefits administration and other related functions. Responsibilities include the departmental processing of all Employee Action (EA) requests in PeopleSoft to reflect employee career events such as new hires, promotions, leaves of absence, transfers, resignations, terminations, retirements, increments, etc.; reviewing and updating processes to ensure payroll requirements are met; troubleshooting departmental systems/processes; collaborating and working cooperatively with Corporate Payroll, Winnipeg Civic Employees Benefit Program, HR Support Team and City Benefits Team and coordinating benefits administration.

As The Pay And Benefit Clerk, You Will

• Process all Departmental employee career events/actions into PeopleSoft Employee Action (EA) Form in PeopleSoft HR Module.
• Be responsible for the provision of a wide range of information and services to employees, including new employee orientation, leave plan and health plan information; leave of absences, terminations and retirements.
• Perform Health Plan Administrator functions by managing all health plan applications for Departmental employees, corresponding directly with Manitoba Blue Cross and City Benefits and answering queries from employees.
• Track and process all reimbursements for drivers license, memberships and professional dues for Departmental employees. Process car allowance approvals.
• Maintain various Departmental lists and complete scheduled year end duties.
• Supervise payroll clerical staff.
• Provide other related administrative support.

Your Education And Qualifications Include

• Completion of Grade 12/G.E.D. supplemented with formal related training such as the Payroll Compliance Practitioner Certificate Program of the National Payroll Institute or the completion of courses through the Canadian Payroll Association; Human Resources or Business Administration with directly related experience in a similar role; or an equivalent combination of related training and experience will be considered.
• Minimum two (2) years directly related experience working in payroll processing, benefit administration, timekeeping and data entry in a large, complex environment.
• Experience working with confidential and sensitive documents and information and exercising discretion in providing information to others.
• Experience working in the relevant PeopleSoft modules (e.g. Base HR, Benefits, Time and Labor), or in an equivalent Human Resource Information System. Experience using Vector is an asset.
• Experience using Microsoft Office (Word, Excel and Outlook) at an intermediate level.
• Previous experience working in a 24 hours/day, 365 days a year, emergency service environment is an asset.
• Ability to coach and mentor staff.
• Ability to organize work, manage competing priorities and prioritize workload and meet deadlines in a high volume, high stress work environment.
• Ability to work independently with initiative.
• Ability to resolve problems and make decisions, exercising sound judgment.
• Ability to work collaboratively within a team, establish and maintain effective working relationships with colleagues, supervisors, management, and other civic department personnel, external sources and the public.
• Ability to maintain and organize accurate files and records.
• Ability to accurately interpret collective agreements and provide responses to technical payroll, benefits and timekeeping inquiries.
• Strong attention to detail with the ability to perform complex calculations and analyze data accurately and expediently.
• Excellent customer service skills with the ability to deal with requests and enquiries in a professional, courteous and timely manner.
• Excellent verbal communication skills with the ability to clearly and effectively communicate technical information to a variety of audiences.
• Excellent written communication skills with the ability to effectively prepare and draft written correspondence and communication material on a wide range of issues, including but not limited to subjects associated with payroll and benefits.
• Knowledge of City of Winnipeg functions as they relate to payroll/attendance is preferred.

Conditions Of Employment

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Record Check satisfactory to the Employer will be required from the successful candidate at their expense. For information on obtaining a Police Record Check, please visit www.winnipeg.ca/police.

Hours of Work: 8:30 am - 4:30 pm; Monday to Friday

Employee Group: CUPE

Contact Person: Natalie Durocher

Position Reports to: Senior HR Clerk

Contact Email: [e-mail]

• First consideration will be given to employees of the Winnipeg Fire Paramedic Service.
• Applicants will be required to undergo testing to determine their knowledge, abilities and skills as they relate to the qualifications of the position.
• Preferred qualifications, where listed, will not be used in the assessment of internal candidates applying to positions in CUPE, MGEU, ATU or UFFW.
• If and when this temporary position becomes permanent, the successful candidate to this bulletin will automatically receive this position and a further bulletin will not be necessary.

We value diversity in our workplace. Indigenous peoples, women, racialized peoples, persons with disabilities, 2SLGBTQ+ peoples and Newcomers are encouraged to self-declare.

Only candidates selected for interviews will be contacted