Commercial Solutions Coordinator

Leon's Furniture; Richmond Hill; On-site; CAD 38,000 - 44,000; Full time

Benefits offered by this job

Health, Dental and Paramedical for you

Competitive remuneration

Career development opportunities

Job summary

The Brick in Richmond Hill, Ontario is seeking a customer service oriented professional for a National Commercial Call Centre role. You will coordinate service calls, respond to inquiries, and manage sales order confirmations for builders and large contracts.

Ideal candidates have a minimum 2 years in customer service or sales, strong communication skills, and proficiency with MS Office. Competitive compensation and benefits are offered.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years customer service or sales experience.
• Excellent telephone manner and communication skills.
• Proficient with MS Office applications.

Responsibilities

• Coordinate service calls for furniture and appliances
• Respond to customer inquiries and offer solutions
• Process sales order confirmations for builders and large contracts
• Co-ordinate product reservations and deliveries for large contracts
• Consistently follow up with customers on the progress of customer service related issues
• Other duties as assigned periodically

Skills

Customer service

Sales experience

Telephone etiquette

Verbal communication

Written communication

Positive attitude

Education

High school diploma

Tools

MS Office

Job description

The Brick in Richmond Hill, Ontario is seeking a customer service oriented professional for a National Commercial Call Centre role. You will coordinate service calls, respond to inquiries, and manage sales order confirmations for builders and large contracts.

Ideal candidates have a minimum 2 years in customer service or sales, strong communication skills, and proficiency with MS Office. Competitive compensation and benefits are offered.