Commercial Manager Mining - Product Support

Toromont Cat; Vaughan; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Commercial Product Support Manager to lead sales strategies in the mining sector. This role involves developing comprehensive solutions, setting pricing strategies, and fostering long-term customer relationships. Join a company that values your strengths and offers a supportive environment with over 7,000 employees across Canada. If you are passionate about technology and customer experience, this opportunity is perfect for you to make a significant impact in a growing organization.

Qualifications

• Strong background in sales and customer relationship management.
• Experience in strategic planning and negotiation.

Responsibilities

• Developing sales strategies and pricing for parts and services.
• Building long-term customer relationships and addressing concerns.
• Forecasting revenues and managing parts inventory.

Skills

Sales Strategy Development

Customer Relationship Management

Negotiation Skills

Forecasting

Problem Resolution

Education

College Diploma in Business

Degree in Engineering

Degree in Mechanics

Job description

Toromont Cat is looking for a Commercial Product Support Manager - Mining to join our team!

Responsibilities include:

1. Developing product/service sales strategies
2. Providing supporting data regarding economic or strategic benefits, investment costs, risks, and alternatives for parts and service
3. Developing total solutions to be offered
4. Setting prices, discount ranges, and profit margins for parts and service sales
5. Participating in negotiating marketing programs
6. Determining parts inventory needs and pricing for new product introductions
7. Visiting mine sites throughout Northern Ontario, Manitoba & Quebec
8. Forecasting revenues and expenses
9. Identifying and resolving performance, process, and expense issues
10. Addressing customer concerns and building long-term relationships
11. Planning, hiring, and resource allocation within the department
12. Liaising with Cat district representatives and dealerships regarding product support sales and service
13. Networking with community, associations, and client groups to develop relationships and business opportunities

Minimum requirements:

• College Diploma in Business, Engineering, Mechanics, or a Business Degree

Additional information:

Join a company with over 7,000 employees and 56 locations from Manitoba to Newfoundland. Toromont Cat values your strengths, technology, and customer experience, supported by a strong partnership with Caterpillar. When you join us, you become part of the Toromont family. Your success is our success!