Commercial Manager-Mining Product Support

Toromont Cat; Vaughan; On-site; CAD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Commercial Product Support Manager in the mining sector, where your expertise will drive sales strategies and enhance customer relationships. This role offers a chance to work within one of the safest organizations in the industry, with a focus on your well-being and professional growth. Collaborate with a best-in-class equipment dealer and leverage your skills in a dynamic environment. You'll have the opportunity to visit mine sites and engage with clients, ensuring that you contribute to their success while also developing your career. Embrace the chance to be part of a supportive team that values your contributions.

Benefits

Flexible Work Schedules

Internal Training Programs

Competitive Total Rewards

Opportunities Across Multiple Locations

Qualifications

• Experience in developing product/service sales strategies.
• Strong skills in customer relationship management and negotiation.

Responsibilities

• Develop product/service sales strategies and evaluate customer potential.
• Set prices and profit margins for parts and service sales.
• Build and maintain long-term customer relationships.

Skills

Sales Strategy Development

Customer Relationship Management

Negotiation Skills

Market Analysis

Inventory Management

Education

College Diploma in Business

Degree in Engineering

Degree in Mechanics

Job description

Commercial Manager-Mining Product Support

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Commercial Manager-Mining Product Support

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Toromont Cat is looking for a Commercial Product Support Manager - Mining to join our team!

As a Commercial Product Support Manager, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for a best-in-class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously learn, grow, and develop with our Toromont team through our internal training programs geared for your success
• Competitive total rewards including wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Develop product/service sales strategies
• Provide supporting data regarding economic or strategic benefits, investment costs, risks, and alternatives for parts and service
• Evaluate long-term customer potential and strategy
• Develop total solutions to be offered
• Set prices, discount ranges, and profit margins for parts and service sales; including general prices, discounts, trade-ins, and discounts
• Participate in negotiating marketing programs
• Determine parts inventory needs and pricing for new product introductions
• Visit mine sites throughout Northern Ontario, Manitoba, and Quebec
• Forecast revenues and expenses
• Identify and resolve performance, process, and other expense problems
• Address customer concerns and resolve problems effectively
• Build and maintain long-term customer relationships
• Plan, hire, and assign resources to meet department demands
• Liaise with Cat district representatives and other dealerships regarding product support sales and service issues and best practices
• Network with community, associations, and client groups to develop relationships and business

Must-haves for this role:

• College Diploma in Business, Engineering, Mechanics, or a Business Degree

About Toromont Cat:

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and a service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology, and an outstanding customer experience. Through our strong partnership with Caterpillar, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Machinery Manufacturing