Commercial Lines Team Lead

JobsMedia.io; Toronto; On-site; CAD 80,000 - 125,000; Full time

Job summary

Hello World Recruitment in Toronto is seeking a Commercial Team Lead to mentor a busy team of commercial brokers and support staff. This leadership role emphasizes hands‑on guidance, client service excellence, and process improvements in a dynamic commercial lines environment.

The ideal candidate will have proven leadership experience in commercial insurance, a current RIBO license, and strong communication skills to drive collaboration with senior leaders and producers for client retention and

Qualifications

• Experience in a commercial insurance environment with leadership responsibilities.
• Active RIBO license required.
• Strong understanding of commercial lines processes and client servicing.
• Excellent communication and collaborative leadership style.
• Comfortable using broker management systems and related technologies.

Responsibilities

• Team Leadership: Provide day‑to‑day guidance to a team of commercial brokers and staff.
• Workflow Management: Oversee renewals, endorsements, and client servicing activities.
• Coaching & Development: Mentor team members and support onboarding and growth.
• Operational Excellence: Maintain documentation standards and regulatory compliance.
• Collaboration: Work with senior leadership and producers to support retention and growth.

Skills

People leadership

Mentorship

Communication

Team management

Commercial insurance

Broker management systems

Education

Active RIBO license

Tools

Broker management systems

Job description

At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America. We’re currently seeking a Commercial Team Lead in Toronto. This is a hands‑on leadership role designed for someone who thrives on mentoring others while staying close to the business.

3 Reasons To Apply

• People Leadership: Lead, coach, and support a high‑performing team within a busy commercial lines environment.
• Strong Compensation: Competitive salary range of $80,000 – $125,000, reflective of leadership experience.
• Growth‑Focused Culture: Be part of an organization that prioritizes mentorship, collaboration, and continuous improvement.

Responsibilities

• Team Leadership: Provide day‑to‑day guidance and oversight to a team of commercial brokers and/or support staff.
• Workflow Management: Ensure efficient handling of renewals, endorsements, and client servicing activities.
• Coaching & Development: Mentor team members, support onboarding, and foster ongoing professional development.
• Operational Excellence: Maintain strong documentation standards and ensure compliance with internal and regulatory requirements.
• Collaboration: Work closely with senior leadership and producers to support client retention and growth strategies.

Desired Skills

• Proven experience in a commercial insurance environment, with leadership or mentorship responsibilities.
• Active RIBO license required.
• Strong understanding of commercial lines processes and client servicing best practices.
• Excellent communication skills and a collaborative leadership style.
• Comfortable using broker management systems and related technologies.

Contact

If this role sounds like a good fit for you, please reach out directly at [e-mail] to learn more.