Commercial Insurance, Team Lead - Job #193

DGA Careers; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Job summary

Our client is seeking a Commercial Insurance Team Lead to lead a team of commercial insurance professionals while staying connected to the technical work.

This hands-on leadership role focuses on guiding the team through complex files, providing coaching, and balancing people leadership with technical execution.

Qualifications

• Level 2 General Insurance License required.
• 5+ years of commercial lines brokerage experience.
• Strong knowledge of commercial property and liability.
• Experience managing a commercial book independently.
• Strong renewal, endorsement and marketing experience.
• Applied Epic proficiency.
• CAIB or CIP considered an asset.
• Previous leadership experience considered an asset.

Responsibilities

• Provide day-to-day team guidance.
• Support workload and workflow management.
• Assist with complex commercial files.
• Handle coverage and renewal escalations.
• Review files and provide feedback.
• Coach and support team development.
• Assist with onboarding and training.
• Monitor service standards.
• Share market and carrier knowledge.
• Maintain commercial files as required.
• Partner with management on team priorities.

Skills

Commercial lines brokerage experience

Property & liability knowledge

Managing a commercial book Independ.

Renewal & marketing experience

Communication & coaching skills

Leadership experience

Education

Level 2 General Insurance License

CAIB or CIP asset

Tools

Applied Epic proficiency

Job description

Our client is seeking a Commercial Insurance Team Lead to join their team. This is an exciting opportunity for an experienced commercial insurance professional who is ready to take on more leadership responsibility while staying connected to the technical work they know and enjoy.

You do not need to have held a formal leadership title. What matters most is strong commercial lines experience, sound judgment, and a track record of being someone colleagues trust for guidance. You will support a team of commercial insurance professionals, help work through more complex files and client situations, and provide coaching that helps others grow.

This is a hands-on leadership role for someone who enjoys both the people side and the technical side of commercial insurance.

The Employer

Our client is an established insurance brokerage with a collaborative, team-focused environment. They offer opportunities for professional development and career growth while maintaining a strong focus on client service and technical expertise.

About You

You are an experienced commercial insurance professional who enjoys solving problems and helping others succeed. You are comfortable handling complex accounts, providing clear direction, and stepping in when a file or client situation requires additional expertise.

You are organized, approachable, technically strong, and confident balancing your own responsibilities with supporting the broader team.

Necessary Qualifications Include

• Level 2 General Insurance License
• 5+ years of commercial lines brokerage experience
• Strong commercial property and liability knowledge
• Experience managing a commercial book independently
• Strong renewal, endorsement, and marketing experience
• Applied Epic proficiency
• Strong communication and coaching skills
• CAIB or CIP considered an asset
• Previous leadership experience considered an asset

Key Responsibilities

• Provide day-to-day team guidance
• Support workload and workflow management
• Assist with complex commercial files
• Handle coverage and renewal escalations
• Review files and provide feedbackCoach and support team development
• Assist with onboarding and training
• Monitor service standards
• Share market and carrier knowledge
• Maintain commercial files as required
• Partner with management on team priorities

What’s in It for You

• Opportunity to grow your leadership career
• Hands-on commercial insurance involvement
• Collaborative team environment
• Competitive compensation and benefits