Commercial Insurance Advisor

BrokerLink; Ottawa; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Commercial Insurance Advisor to join their dynamic team. This role involves servicing accounts, providing exceptional customer service, and writing new business. The company values integrity and professionalism, fostering a supportive environment where employees can thrive. With a commitment to diversity and inclusion, the firm offers numerous perks including flexible health benefits, a competitive compensation package, and opportunities for professional growth. If you are passionate about helping others and making a difference in the insurance industry, this is the perfect opportunity for you.

Benefits

Flexible health and dental insurance benefits

Personal spending amount for healthy lifestyle

RRSP with company matching

Employee Share Purchase Plan

‘Dress for your day’ policy

Competitive compensation package with bonus

Employee discount program

Paid Time Off including vacation and personal days

Qualifications

• 2+ years of customer service experience, preferably in insurance.
• RIBO Insurance License preferred or must be obtained upon hire.

Responsibilities

• Service accounts and write new business for Independent Business Unit.
• Provide prompt service, advice, and support to customers regarding insurance.

Skills

Customer Service

Conflict Resolution

Analytical Skills

Organizational Skills

Verbal Communication

Written Communication

Education

High School Diploma

Post-Secondary Education

Tools

MS Office

EPIC

Job description

Job Category: Personal and Commercial Insurance

Requisition Number: COMME004762

• Posted: October 7, 2024
• Closed: April 14, 2025
• Full-Time

Locations

Showing 1 location

Being a part of BrokerLink means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.

We want like-minded individuals who provide the highest level of customer service and carry themselves with utmost professionalism.

We want to invest in you! Your success is our success, and our purpose of “we’re here to help people” motivates us to retain the amazing talent we attract. We aim to bring out the best in all our team members, offering countless opportunities to grow in an environment that values our most important assets: you, our team members. We have over 200 offices across Canada; ask us about our flexible work arrangements!

We are looking for a Commercial Insurance Advisor to join BrokerLink and work out of our Cyrville branch on a Permanent FT basis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• ‘Dress for your day’ policy
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers, and more!
• Paid Time Off in the form of personal days, volunteer days, exam/study time, jury duty, and starting at 3 weeks of vacation per year!
• Working for an employer recognized as one of Canada’s best employers, such as Kincentric 2022

What the Role Entails:

• Service Independent Business Unit accounts and write new business
• Provide customers with prompt service by offering advice, helping customers understand insurance, and discussing customer concerns
• Review and provide processing instructions on all incoming commercial paperwork
• Assist with quotes to customers, write new business, review existing coverage, and update customer file information
• Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates
• Review and provide processing instructions on endorsements and follow up on payments
• Communicate with insurance companies, negotiate with underwriters on customers' behalf, negotiate renewal terms, and follow up with adjusters on claims status
• Source and obtain additional information requested by the underwriter and complete applications

The Successful Candidate Will Have:

*If you feel you have the equivalent skills, please apply*

• High School Diploma and/or Post-Secondary Education
• Two or more years of customer service experience
• Sales experience in any other industry is an asset
• 2 to 3 years of insurance experience
• RIBO Insurance License is preferred or must be obtained upon hire
• Exposure to EPIC is an asset
• Proficient in MS Office – Word, Excel, Outlook
• Excellent customer service skills and adept in conflict resolution
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment that embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!